HR Generalist - USA

Marcura provides software and specialist services that help maritime professionals manage voyage costs, vessel operating expenses, payments, and related operations. Working at the intersection of technology and maritime operations, the company supports customers with solutions that help keep essential processes running smoothly and efficiently.

This role is a key people position within Marcura's US business, helping ensure employees and managers receive a consistent, well-run HR experience that reflects both local requirements and wider People Team standards. You will play an important part in supporting day-to-day employee experience, strengthening compliance and operational consistency, and partnering across teams to help people practices work effectively in a growing international organization.

Responsibilities

• Serve as the hands-on HR lead for Marcura’s US entity, spending approximately 60% of the role on HR operations and compliance for US-based employees and 40% supporting the VP, HR with employee relations, performance, and talent initiatives.
• Ensure a consistent, well-run employee experience that complies with federal and state requirements and aligns with group People Team policies, processes, and Factorial.
• Partner closely with HR Operations, Payroll, and Capability Partners, and act as the first point of contact for US managers and employees on people matters.

Requirements

6+ years of experience in HR Generalist or HR Manager roles in the United States.

Experience in cruise, technology, product, FinTech, or maritime technology sectors is preferred.

Multi-state US employment compliance and employee relations case management within an international group. Good to have experience in supporting a distributed or remote workforce.

Strong working knowledge of US employment law, including federal and multi-state requirements across areas such as FLSA classification, FMLA and state leave, ADA accommodations, EEO and anti-discrimination, and state pay transparency rules, with the judgement to know when to involve legal counsel.

Experience supporting the US employee lifecycle end to end, including offers and contracts, onboarding, Form I-9 verification, changes, leave, and exits.

Experience maintaining the US Employee Handbook and US policies in line with changing federal and state requirements.

US benefits administration, including open enrollment, 401(k), COBRA and ACA. Experience with PEO or EOR employment models is an advantage.

End-to-end HRIS experience, including HRIS or payroll implementation or migration; experience with Factorial or a similar system is an advantage.

Partnering with managers and senior HR colleagues in a matrixed environment.

Supported organisational change or acquisitions.

Eligible to work in the United States.

Availability for some early or late starts to collaborate with colleagues in other countries is a plus.

US employment law: Strong working knowledge of federal and multi-state employment law, and the judgement to know when to involve legal counsel.

HR operations excellence: Run accurate, compliant and efficient HR processes, with strong attention to detail.

Employee relations: Handle investigations and sensitive cases fairly, calmly and well documented.

Benefits & payroll: Confident in US benefits administration and payroll inputs, and comfortable working with brokers and providers.

Stakeholder management: Build trust with managers and employees, and influence them to do the right thing.

Discretion & integrity: Handle confidential information with care and act consistently with Marcura’s values.

Organisation & prioritisation: Manage a varied workload, balancing operational accuracy with partnering support.

Data & systems: Comfortable with HRIS data and reporting; experience with Factorial or a similar system is an advantage.

Results orientation: Take ownership, follow through and look for better ways to do things.

Degree in Human Resources.

Benefits

• Medical
• 401K
• Hybrid working
• Regular lunches in the office
• Wellbeing programme