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Program Manager

๐Ÿ”ฅ 18 hours ago
Program ManagementCustomer Relationship ManagementCross-functional LeadershipProgram Planning
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๐Ÿ“œ Description

  • Manage relationships with one client or two small clients and represent the customerโ€™s technical and delivery expectations internally.
  • Coordinate Engineering, Finance, Quality, Manufacturing, Sales, and Purchasing to execute the launch process with data integrity.
  • Develop program plans aligned with customer specifications and profitability goals; direct and approve product designs and changes.
  • Track program financial metrics, including product margin, launch costs, tooling recovery, and capital expenditures.
  • Support contract negotiations and proposals, develop new business, and expand the product line.
  • Manage schedules, change control, risks, and mitigation; keep projects on time and within budget and present status updates for executive reviews.

๐Ÿ› ๏ธ Requirements

  • BS/BA required; MBA/MS preferred.
  • 5-8 years of experience.
  • Leadership and interpersonal skills to guide diverse cross-functional teams without direct authority.
  • Strong understanding of engineering principles, product development, and manufacturing processes.
  • Excellent verbal and written communication skills for customer, team, and executive interactions.
  • Strong analytical and problem-solving abilities.
Full job description

Position Description:

  • Manage the relationship with single client or 2 small clients.
  • Responsible for ensuring the overall success of a program including interfacing with internal/external disciplines including Engineering, Finance, Quality, Manufacturing, Sales, and Purchasing to execute the GDLS ProLink launch process with 100% data integrity.
  • Develop and secure team commitment to a credible program plan that satisfies both customer specifications and IACโ€™s internal profitability goals.
  • Direct, review, and approve product design and changes.
  • Proactively manage and report on critical financial metrics, including Product Margin, Launch Costs, Tooling Recovery, and Capital Expenditures.
  • Responsibilities also include aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts.
  • Develops new business and expands product line.
  • Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments.
  • Ensures projects are completed on time and within budget.
  • Acts as advisor to program team regarding projects, tasks, and operations.
  • Act as the "Voice of the Customer" within IAC, proactively eliminating surprises through transparent communication and a deep understanding of their technical and delivery expectations.
  • Lead regular change control meetings to manage engineering modifications seamlessly. Analyze risks proactively and implement mitigation measures to maintain program control.
  • Oversee the preparation and presentation of program status documentation for executive reviews, covering milestones, KPIs, and open issues.

Education:

  • BS/BA required
  • MBA/MS preferred

Experience:

  • Requires 5-8 years of experience

Knowledge/Skills/Abilities:

  • Leadership: Excellent leadership and interpersonal skills are needed to manage a diverse, cross-functional team without direct authority.
  • Technical knowledge: Strong understanding of engineering principles, product development, and manufacturing processes, particularly in the supplier's specific area of expertise.
  • Communication: Exceptional verbal and written communication skills are necessary for effectively interfacing with customers, internal teams, and executive management.
  • Problem-solving: Strong analytical and problem-solving abilities to proactively address issues and develop viable countermeasures.

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