At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! 🚀🔒💻
The HTB client base is growing fast globally, and to support our continued expansion in the Asia-Pacific region, we are bringing a Renewals Specialist on board for the APAC market. This role is responsible for renewing, up-selling, and optimizing license subscription contracts across a diverse portfolio of customers in the region.
Your core mission is to ensure seamless contract continuation by negotiating favorable terms, demonstrating platform value, and overcoming objections. It also involves building key relationships with budget holders, contracting departments, and regional partners/resellers, acting as a trusted advisor for all their commercial requests. As part of your role, you will be responsible for delivering our renewal process end-to-end. You will identify HTB platform usage trends and leverage data collected throughout HTB interactions with the customer to generate meaningful, mutually beneficial proposals upon the renewal of their subscriptions.
Reporting to the Head of Renewals, you will be part of the Customer department and, more specifically, the Renewals team. You’ll collaborate closely with multiple internal stakeholders globally (Customer Success Managers, Account Executives, Solution Engineers, Business Operations, Sales Ops, Legal, Finance) to improve workflows and manage a healthy pipeline. Clear communication, high organizational skills, a proactive mindset, and teamwork are essential requirements to succeed in this global role.
Hack The Box is the leading cyber readiness platform for the agentic era, battle-testing and upskilling both humans and AI agents to enhance organizational cyber resilience. Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively.
Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.
Take a sneak peek at how it is to be part of HTB. Get more insights about our HTB culture and employee experience by visiting the “about us” section of our site, our career site, and Glassdoor.
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