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Junior Telesales Agent

๐Ÿ“… Mar 17
SalesCustomer ServiceTime ManagementOrganizational Skills

๐Ÿ“œ Description

  • Meet and exceed sales and activity targets to earn commissions.
  • Utilize various IT systems effectively while managing your time.
  • Maintain a positive and resilient attitude throughout the workday.

๐Ÿ› ๏ธ Requirements

  • Some transferable skills from previous roles in hospitality or customer service.
  • Strong organizational skills and time management abilities.
  • Positive and resilient attitude.

โœจ Benefits

  • Being a Goodlordian
  • Grow with Goodlord: your development is important to us, that's why we are Great Place to Work - certified . Have a goal in mind?
  • Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
  • Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
  • Sell tenants insurance to customers who have used our platform.
  • Receive training on sales
  • Insurance
Full job description

๐Ÿ’ธ Base salary + commission = realistic OTE of ยฃ40k in your first year. Commission is earned through a mixture of sales and behavioural targets.

๐Ÿ“ Hybrid working - Lincoln City Centre office (3 days per week) and remote (2 days per week)

We are looking for junior telesales agents who want to kick start their career in sales. The role will be selling tenants insurance to tenants who have used our platform in volume - the perfect way to start your sales career.

You might not have any sales experience but that isn't a problem! We have a fantastic L+D team who will teach you all things sales, insurance and Goodlord in your on-boarding period.

Targets are not purely based on sales but also activity and behaviours, e.g. meeting, and ideally exceeding, QA pass rates. You will be rewarded with a newly structured commission scheme based on these combined targets.

Our mission:

  • Two in five people in the UK rent their homes. Goodlord's mission? To be the gold standard platform for renting ๐ŸŒŽ

  • We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution ๐Ÿ 

  • Like all scale-ups itโ€™s been a bit of a rollercoaster journey, but weโ€™re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350+ Goodlordians across the group supporting the mission! ๐Ÿ’š

What we need from you:

  • You want a career in sales!ย 

  • You have some transferable skills - perhaps you have spent your summer working in a bar, or hotel or restaurant? Perhaps you had a gap year skiing in the alps.

  • Possess great organisational skills and time management to get the most out of each day - youโ€™ll be switching between various IT systems so itโ€™s important you are organised

  • You must have a positive attitude and a resilient attitude - maintaining this throughout the whole day.

Why you'll love being a Goodlordian

Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Hereโ€™s a few favourites amongst Goodlordians (check out our careers page for more info).

  • Grow with Goodlord: your development is important to us, thatโ€™s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee youโ€™ll learn loads and develop both personally and professionally!

  • Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health

  • 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.

  • Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals

  • Our team: weโ€™re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. Weโ€™re all in it together, we learn from each other, weโ€™re genuine and we donโ€™t have time for politics

Whatโ€™s next?

If youโ€™re ready to help us on our mission to be the gold standard platform for renting, then click apply (2-3 minutes)!

A full job spec is available on request.

Goodlord wants applicants from all backgrounds and walks of life; we are an equal opportunity employer committed to creating an inclusive environment.

Creating a space where everyone feels included is central to who we are. Because we're an open book and we learn from each other, we actively champion diverse perspectives and unique life experiences. If there is anything you need to participate fully in the interview process, we'd love to hear about that too - please include it in your application.


** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.

No agencies please - we have tried and trusted partners we would turn to should we require support.

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