Givzey | Version2.ai is a fully remote, AI-native company that created the Autonomous Fundraising category in 2024, when it researched, developed, and deployed the world’s first Autonomous AI to address the labor shortage and capacity gap in nonprofit fundraising. Fundraising teams have a finite capacity to reach donors with one-to-one communication, on average leaving 97% of donors to their organization receiving only marketing communications. A labor shortage compounds the problem: even when organizations want to hire more fundraisers, they often can't find them. The result is a significant capacity gap, where teams can't reach large pools of high-potential donors, resulting in important organizations with world-changing missions being unable to fully execute on their visions.
Version2.ai's Virtual Engagement Officers (VEOs) close the labor shortage gap with each VEO independently managing a portfolio of up to 1,000 donors, delivering personalized outreach through text, email, video, and robotically handwritten notes year-round. VEOs don't just make staff more efficient; they manage donor portfolios independently, freeing human fundraisers to focus their time on the highest-value relationships while also closing transformational revenue for these organizations.
VEOs have already generated over $20M in fundraising revenue to date, including individual gifts as large as $100,000, at an opt-out rate of just 0.07%. Organizations deploying a VEO see 4x annual ROI on average, and the top 20% see 8x or higher. More than 250 VEOs are now deployed across higher education, healthcare, and nonprofit organizations in the U.S. and Canada, including UNICEF USA, Bucknell University, Wake Forest University, and William & Mary.
Adam Martel founded Givzey four years ago and leads the company as CEO. He previously founded, scaled, and sold Gravyty, the first company to develop and sell AI-first solutions to nonprofit organizations.
Givzey’s Version2.ai is seeking an Operations Support Specialist to join its autonomous fundraising operations team. Operations Support helps provide the human-in-the-loop safety layer that helps make autonomous fundraising possible at scale and helps support our customers. This role supports the day-to-day monitoring, review, triage, and operational workflows that ensure Virtual Engagement Officers are engaging donors accurately, appropriately, and safely.
The Operations Support Specialist will focus primarily on inbound donor reply review, support ticket triage and resolution, content moderation, escalation routing, and routine messaging support. This role is ideal for someone who is detail-oriented, highly organized, comfortable moving between systems, and able to exercise sound judgment in a fast-moving environment.
This position requires strong written communication skills, donor sensitivity, and an understanding of how thoughtful engagement helps protect and strengthen donor relationships.
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