Provide technical support to merchants implementing payment processing, troubleshoot integrations and incidents, coordinate with internal teams, and improve integration tools while managing multiple customer projects.
Senior Software Implementation Officer
π Description
- Learn the organizationβs products, business knowledge, processes, and rules.
- Assess client needs, workflows, and priorities for software deployment.
- Import existing client data, design custom interfaces, modify metrics, and create reports.
- Demonstrate applications and features, and train users.
- Engage stakeholders and support other software implementation responsibilities assigned by the SBU Head or Team Lead.
π οΈ Requirements
- Minimum of 5 years active work experience in Financial or IT industry.
- Good understanding of MS SQL (Tables, Query, Script, Deployment and Installation, e.t.c);
- Good understanding of Oracle;
- Good Excel Skills;
- Good understanding of Banking/Financial Applications (Credit Management, Treasury Management, Retail Management, Retail/Operations);
- Good Communication Skill;
- Understand Basic Accounting Principles;
- Install software systems and their required components.
β¨ Benefits
- Competitive monthly pay.
- Opportunities to travel internationally for project implementation.
- Fringe benefits.
- Project-based incentives.
Full job description
Company Description
Fintrak Software is a global ICT organization providing technology and business solutions to mainly commercial banks, mortgage banks and other financial institutions across Africa. Our core mission is to support businesses with technologies and intellectual strength required to enable them surpass their stakeholders' expectations, through strategic alliances.
Β
Job Description
- Understand all SBU products and Business Knowledge
- Assess Client Needs, work flow process and unique priorities for software deployment.
- Learn and understand business process and rules
- Importing preexisting client data, designing custom interfaces, modifying metrics and creating custom reports
- Demonstrate and Train Users on Application and features
- Perform the technical task of actually installing the system and all its necessary components
- Engage stakeholders effectively
- And any other responsibilities assigned by the SBU Head or Team Lead relating to software implementation and strategic interventions in the unit or SBU
Qualifications
Β
- Minimum of 5 years active work experience in Financial or IT industry.
- Good understanding of MS SQL (Tables, Query, Script, Deployment and Installation, e.t.c);
- Good understanding of Oracle;
- Good Excel Skills;
- Good understanding of Banking/Financial Applications (Credit Management, Treasury Management, Retail Management, Retail/Operations);
- Good Communication Skill;
- Understand Basic Accounting Principles;
Mode of work:
Hybrid. (Mixture of Remote with Physical)
Compensation:
Competitive monthly Pay, Opportunities to travel out of the country for project implementation, Fringe Benefits and Project-based incentives.
Β
Additional Information
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