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Partner Success Specialist

πŸ“… Aug 5
Relationship ManagementTraining And OnboardingCommercial AcumenAgribusiness Knowledge
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πŸ“œ Description

  • Own the relationships that grow Figured's footprint across Australia.
  • Get new partners up and running properly, not just switched on.
  • Train users to integrate Figured into their workflows seamlessly.
  • Identify opportunities for deeper engagement with existing partners.
  • Understand partners' clients beyond just their login activity.
  • Provide feedback to the product team based on market needs.

πŸ› οΈ Requirements

  • A track record somewhere that put you close to farm financials: an accounting practice, agribusiness banking, rural insurance, or agri consulting
  • Commercial instinct: you can build a relationship, spot an opportunity, and make a case for it without a script
  • A genuine connection to agriculture is not essential, but it’ll help: farming background, family on the land, or real hands-on experience in the sector
  • Self-sufficiency. You won't have someone checking in on you daily, and you shouldn't need it
  • The ability to explain something complicated simply, whether that's to a farmer, a practice manager, or a bank manager
Full job description

Farm advisers are drowning in disconnected numbers. Livestock counts in one place, production data in another, budgets rebuilt from scratch every season because the last spreadsheet broke. Figured connects it all, so the people advising farmers can actually advise them, instead of chasing numbers.

We're already proven in New Zealand, where we're the market leader. It's proven and landing fast in Australia too, and we're growing quickly here. We're a small team doing a lot, and we need someone who can match that pace.

What you'd be doing

You'd own the relationships that grow Figured's footprint across Australia, working with the accounting firms and advisers who bring Figured to their clients.

  • Get new partners up and running properly, not just switched on

  • Train the people using Figured so it becomes how they work, not an extra step

  • Spot where there's room to go deeper with an existing partner and make the case for it

  • Get close enough to the work that you understand your partners' clients, not just their login activity

  • Feed what you're hearing on the ground back to our product team, so what we build actually reflects what the market needs

Who we're looking for

Even with no direct ag or software experience, if you have transferable finance skills and this role lights you up - let’s talk. What matters more is the right mix, which might look something like this:

  • A track record somewhere that put you close to farm financials: an accounting practice, agribusiness banking, rural insurance, or agri consulting

  • Commercial instinct: you can build a relationship, spot an opportunity, and make a case for it without a script

  • A genuine connection to agriculture is not essential, but it’ll help: farming background, family on the land, or real hands-on experience in the sector

  • Self-sufficiency. You won't have someone checking in on you daily, and you shouldn't need it

  • The ability to explain something complicated simply, whether that's to a farmer, a practice manager, or a bank manager

Why this role

Australia is our fastest growing market, and that means it's breeding opportunities as it grows. You'd be joining a small, tight-knit team that moves fast and backs each other, not a big corporate structure with layers between you and the decision. Get in now and there's a genuine path to grow with the market, whether that's owning more territory yourself or stepping into a bigger role as the team builds out.

Based in Melbourne. Some travel to visit partners across Australia and to New Zealand HQ.

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