Own end-to-end recruitment for client delivery teams, sourcing and assessing candidates across specialist and high-volume roles while managing pipelines, stakeholder coordination, and hiring metrics.
Eyt jobs
Browse active jobs at Eyt.
16 open roles at Eyt
Support loan and mortgage customers through the application process, resolve queries, document issues and feedback, and track customer experiences across support channels and CRM systems.
Design and maintain production-grade AI workflows that connect financial systems, automate fraud detection and compliance tasks, and improve operational reliability using n8n, Gemini, APIs, and scripting.
Coordinate loan-closing activities by supporting customers through application steps, answering questions, scheduling, and working with third-party vendors while tracking customer interactions and issues.
Lead a mortgage back-end operations team handling loan processing, income and asset verification, compliance reviews, and customer support while improving performance, accuracy, and scalable procedures.
Own documentation-heavy projects from intake to completion, turning ambiguous requests into clear plans, processes, and deliverables while keeping cross-functional teams aligned and initiatives moving forward.
Supports the Compliance Team by coordinating state licensing, testing processes against regulatory and company requirements, analyzing findings, and improving compliance management practices.
Lead HELOC document operations by reviewing and filing security documents, verifying client records, supporting account closings, and guiding a team while maintaining quality, SLAs, and stakeholder coordination.
Handle customer and partner support for home-equity-backed credit products, completing welcome calls, resolving account and payment questions, investigating cases, and coordinating escalations across operational teams.
Handle customer complaints and queries for credit card services, guide applicants through the application process, document issues and feedback, and track customer experiences across support channels.
Coordinate loan-closing workflows by supporting customers through application steps, answering questions, scheduling, and tracking issues while working with third-party vendors and loan documents.
Deliver high-touch customer support for credit card accounts, resolving complex and sensitive cases end-to-end while handling fraud prevention, risk checks, and customer escalations.
Lead and coach fraud operations analysts while overseeing daily workflows, complex case escalations, quality, and performance metrics. Improve fraud procedures and systems through data-driven initiatives and cross-functional collaboration.
Support customers applying for and using a credit card by resolving inquiries, guiding them through the application flow, documenting issues, and tracking experiences across support channels.
Support customers applying for or using the Aven card by resolving inquiries, guiding them through applications, documenting issues, and tracking their experience across support channels.
Review loan applications and supporting documents for fraud and underwriting standards, respond to customer queries, document issues, and help improve internal processes and customer experiences.
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