EasyVista is a leading European IT Service Management (ITSM) and IT Operations platform, providing organisations with a unified cloud-based solution to manage IT service delivery, automate workflows, monitor digital infrastructure and support employees across increasingly complex enterprise environments. Its platform combines ITSM, Remote Support, Monitoring, Automation and AI capabilities to help CIO organisations improve operational efficiency, reduce downtime and deliver a better digital employee experience.
Founded in France, EasyVista has grown into a leading European provider of IT Service Management and IT Operations software provider, serving more than 3,000 customers globally across enterprise, public sector and mid-market organisations. The business has expanded both organically and through acquisition, most recently strengthening its position in the DACH region through the acquisition and integration of OTRS, one of Germany's best-known ITSM platforms.
Under Eurazeo's ownership, EasyVista has entered the next phase of its evolution: transforming from a traditional ITSM software provider into a broader AI-enabled IT Operations platform. Alongside significant investment in product innovation, the business has expanded into Remote Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer Success and is building a scalable partner ecosystem. Following the acquisition and ongoing integration of OTRS, Germany has become one of EasyVista's most strategic growth markets, with the business now focused on scaling its enterprise platform, accelerating cross-sell opportunities and establishing itself as a leading European alternative within the IT Operations software market.
The Revenue Operations – Sales Programs, Analysis & Process Manager - drives sales excellence and go to market programs performance by building an analytics and operational infrastructure that amplifies sales results.
In this role, you ensure that commercial initiatives are driven by reliable data, governed by scalable processes, and executed with consistency. In partnership with the Sales, Finance, and Operations leadership, you will drive operational excellence, improve forecast predictability, and enable data-driven decision-making across the revenue lifecycle.
You design and drive adoption of a robust analytics infrastructure that provides complete visibility into key performance indicators across the sales organization, enabling continuous campaign optimization. You consolidate and organize data from multiple sources to identify performance levers, and you support analyses that inform strategic and actionable decisions.
In parallel, you structure commercial operations through clear process documentation and targeted training programs. You create standard operating procedures, playbooks, and workflows that ensure the team executes its functions with excellence and consistency. You develop and deliver training programs that drive adoption and enable teams to master both processes and systems.
In constant partnership with sales and operations leadership, you continuously refine analytics and processes to support evolving business objectives. Your success is measured by the organization's ability to drive campaigns with data-driven insights, execute processes with excellence, and achieve commercial targets through informed decision-making and operational discipline.
You will own and continuously improve the commercial value creation process through data-driven analysis, process optimization, and scalable revenue models.
YOUR KEY DUTIES
Desirable soft skills :
Rejoindre EASYVISTA, c'est :
🎯 Une mutuelle familiale prise en charge à 100% par EASYVISTA
🎯 Une carte SWILE prise en charge à 60% par EASYVISTA
🎯 Un plan d'épargne entreprise
🎯 Un plan d'épargne retraite
🎯 Un accord d'intéressement
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