Own customer retention and expansion for existing accounts by improving adoption, leading strategic engagement, reducing churn, and representing customer needs across product, service, and sales teams.
Sparrow jobs
Browse active jobs at Sparrow.
12 open roles at Sparrow
Own full-cycle recruiting across go-to-market, customer experience, operations, and technical teams, partnering with hiring managers to build talent pipelines, improve hiring processes, and deliver a strong candidate experience.
Build and lead Sparrowβs clinical operations function, overseeing medical certification reviews, team performance, compliant workflows, quality standards, and the roadmap for future expansion.
Own product positioning, messaging, launches, and market research for a B2B SaaS product, partnering across teams to clarify Sparrowβs value and equip sales with effective materials.
Build and scale go-to-market partnerships across HRIS, insurance, payroll, PEO, and point-solution ecosystems, generating pipeline and revenue while strengthening partner relationships and shared customer outcomes.
Own product design for a leave management platform, leading research and shaping complex multi-party workflows from discovery through launch while improving existing experiences and establishing design patterns.
Manage employee leaves of absence from intake through completion, guiding employees and employer stakeholders through eligibility, documentation, benefits, payroll coordination, and claims while improving service processes.
Prepare accurate, customized leave payroll plans and reconciliations for customers, support payroll workflows and deadlines, and help improve payroll calculations, integrations, and related processes.
Leads channel partnership strategy and execution, building relationships with brokers and consultants, enabling partners to sell Sparrowβs services, and expanding market reach through measurable growth initiatives.
Build and activate strategic relationships with employee benefits brokers, consultants, and channel partners, delivering enablement and go-to-market programs that generate pipeline and support closed-won revenue.
Manage employee leave and benefits claims by coordinating paperwork and correspondence, tracking concurrent cases, documenting escalations, and improving internal processes to support accurate, timely submissions.
Drive B2B SaaS revenue by advising HR professionals and channel partners, delivering value-focused product demos, closing deals, and sharing customer feedback to improve the offering.
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