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📜 Description

  • Execute integration designs and project plans in partnership with stakeholders.
  • Design, build, and deploy applications using Cresta SDKs, libraries, and APIs.
  • Integrate Cresta solutions with enterprise contact center voice, chat, and digital platforms.
  • Develop and maintain integrations using technologies including Go, Python, and JavaScript.
  • Partner with Customer Success Managers to resolve technical issues and enhance customer outcomes.
  • Manage multiple customer projects and technical workstreams simultaneously.

🛠️ Requirements

  • Strong software engineering skills with hands-on experience in Go, Python, and/or JavaScript.
  • Experience using APIs and SDKs to build integrations and value-added solutions.
  • Familiarity with AWS and Git.
  • Experience with contact center technologies such as Amazon Connect, Genesys, or Salesforce is highly desirable.
  • Ability to troubleshoot across applications, APIs, and cloud infrastructure.
  • Strong communication skills to translate complex technical concepts for various audiences.

Benefits

  • Comprehensive medical
  • Dental, and vision coverage with plans to fit you and your family
  • Paid parental leave for all new parents welcoming a new child
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • Equity, and a variety of benefits
Cloudflare

Customer Solutions Engineer, Korea

Cloudflare👥 10,000+ employees🏢 Computer And Network Security🤝 B2B
🔥 4 hours ago

As a Customer Solutions Engineer, you will drive technical strategy and customer engagement, guiding enterprise clients through their journey from pre-sales to deployment and expansion.

Technical ValidationCustomer AdoptionArchitectural DesignAI Orchestration
Cloudflare

Customer Engineer, Korea

Cloudflare👥 10,000+ employees🏢 Computer And Network Security🤝 B2B
🔥 4 hours ago

As a Customer Engineer, you will drive technical relationships, leveraging AI to enhance customer experiences and ensure successful adoption of Cloudflare's solutions.

📍 🇰🇷 Seoul - Hybrid💼 Full-Time🎹 Mid-level❤️ Customer Success Engineer📢 🇰🇷 Korean Required📢 🇬🇧 English Required
Customer EngineeringSolutions EngineeringAI ToolingAutomation

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