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Dutch Speaking Compliance Officer

📅 Oct 1
Regulatory ComplianceCustomer Complaints ManagementPolicy DraftingRegulatory Reporting
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📜 Description

  • Track evolving regulatory compliance requirements, Dutch market legislation, and Ksa license obligations.
  • Investigate and assist with escalated customer complaints and draft formal replies for dispute resolution.
  • Review, draft, and update internal compliance policies and operational procedures.
  • Prepare regulatory reports for management and assist with internal and external compliance audits.
  • Advise Customer Support and Marketing teams on iGaming regulatory compliance.

🛠️ Requirements

  • Dutch speaker with experience in regulated markets, including the Dutch regulated market.
  • Excellent English communication skills, both written and spoken.
  • Strong analytical mindset capable of profiling risks, evaluating business impact, and implementing solutions that protect the operator’s license integrity.
  • Proven track record of building effective working relationships with internal teams and external stakeholders.
  • Exceptional organizational skills with the resilience to prioritise, manage tight regulatory deadlines, and perform under pressure in a fast-paced environment.
  • Working knowledge of Jira (considered a plus).
  • Familiarity with basic IT tools (considered a plus).
  • A keen interest in AI with a desire to take regulatory compliance to the next level.
  • One-time bonus to help you set up your home workspace (we are truly hybrid)
  • Private health insurance and a flexible wellbeing allowance for initiatives that support your wellbeing.

✨ Benefits

  • Competitive salary + bonus scheme
  • Hybrid working model with flexibility between home and office
  • One-time bonus to help you set up your home workspace
  • Work remotely for up to 40 days per year from anywhere in the world
  • Private health insurance
  • Flexible wellbeing allowance for initiatives that support your wellbeing.
  • Complimentary lunch on select days
  • Fun quarterly team events and social gatherings
Full job description

We are seeking a Dutch Speaking Compliance Officer to join our Compliance team in Malta!

Location: St Julian's, Malta

Responsibilities:

  • Track evolving regulatory compliance requirements, Dutch market legislation, and Ksa license obligations, ensuring seamless internal implementation.
  • Investigate and assist with escalated customer complaints raised internally and draft formal replies for third-party dispute resolution bodies.
  • Regularly review, draft, and update internal compliance policies, terms and conditions, and operational procedures to reflect updated regulatory standards
  • Prepare regulatory reports for management and the Ksa. Assist with internal and external compliance audits, including maintaining data integrity.
  • Advise Customer Support and Marketing teams on iGaming regulatory compliance, responsible gaming standards, and marketing guidelines.
  • Prepare and deliver employee training sessions on key regulatory frameworks and operational compliance policies.
  • Assist with internal and external audits.
  • Collect data and compile regulatory reports for the relevant authorities and supervisory bodies.
  • Assist in implementing and maintaining ongoing recertifications for ISO27001 and other relevant Information Security Standards.
  • Support general administration, compilation of regulatory metrics, and initiate continuous improvement initiatives across the compliance department.

About you:

  • Dutch speaker with experience in regulated markets, including the Dutch regulated market.
  • Excellent English communication skills, both written and spoken.
  • Strong analytical mindset capable of profiling risks, evaluating business impact, and implementing solutions that protect the operator’s license integrity.
  • Proven track record of building effective working relationships with internal teams and external stakeholders.
  • Exceptional organizational skills with the resilience to prioritise, manage tight regulatory deadlines, and perform under pressure in a fast-paced environment.
  • Working knowledge of Jira (considered a plus).
  • Familiarity with basic IT tools (considered a plus).
  • A keen interest in AI with a desire to take regulatory compliance to the next level.

What’s In It for You?

  • Competitive salary + bonus scheme
  • Hybrid working model with flexibility between home and office
  • One-time bonus to help you set up your home workspace (we are truly hybrid)
  • Work remotely for up to 40 days per year from anywhere in the world
  • Private health insurance and a flexible wellbeing allowance for initiatives that support your wellbeing.
  • Complimentary lunch on select days, as well as great in-office events happening throughout the week.
  • Fun quarterly team events and social gatherings

A Bit About ComeOn Group

We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players.

We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.

Want to know more about us? Just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!

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