The Product Operations Lead will drive product launches, optimize processes, and enhance operational efficiency while collaborating with cross-functional teams.
Product Operations Manager
📜 Description
- Optimize delivery processes, governance, and documentation across product squads.
- Coordinate with card schemes and issuing partners.
- Prepare product initiatives and platform changes for launch through structured business cases and approval processes.
- Remove blockers and coordinate stakeholders to enable high-quality execution.
- Partner with Product Owners, Engineers, and Data Analysts to maintain reliable metrics, dashboards, and decision-making insights.
- Monitor post-launch performance, stability, and adoption; lead planning cadences and continuous improvement.
🛠️ Requirements
- Degree in STEM or other quantitative fields.
- Minimum 2 years experience in a high performance environment (fintech, consultancy, investment bank, high-growth tech company, etc.).
- Minimum 2 years of experience working with debit cards and payments (SWIFT, SEPA, Faster Payments).
- Experience working with card schemes (Visa, Mastercard).
- Ability to solve complex problems independently.
- Deep empathy for customers and commitment to user-centred design without compromise.
- Strong stakeholder management and communication skills, capable of influencing across functions.
- Data-driven mindset, able to turn insights into actionable improvements.
- Strong ownership mentality – proactive, accountable, and execution-focused approach.
- Experience building or scaling successful products - particularly financial or data-driven - using analytics, customer feedback, and pragmatic judgment.
Full job description
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