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Lead, Operations - R01569757

📅 Aug 10
Resource ManagementMS Project PlanMS ExcelMicrosoft Office
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📜 Description

  • Manage resource allocation and utilization across AI & Data Engineering and Infrastructure Engineering & Enterprise Service Management.
  • Coordinate with project managers and practice leads to forecast and fulfill resource needs for current and upcoming projects.
  • Monitor project progress, identify resource bottlenecks, and recommend solutions to address capacity gaps.
  • Maintain resource management tools and dashboards, ensuring accurate data and timely leadership reporting.
  • Facilitate resource onboarding and offboarding in line with organizational and project requirements.
  • Support workforce planning and skill inventory management, and analyze utilization metrics to improve productivity and outcomes.

🛠️ Requirements

  • At least 3-5 years of resource management experience.
  • Hands-on experience using MS Excel and Office.
  • Experience with MS Project Plan, resource scheduling, and tracking.
  • Knowledge of Agile, Scrum, and Waterfall project management methodologies.
  • Skills in project forecasting, capacity planning, financial tracking, and risk management.
  • AI & Data Engineering or Infrastructure Engineering and Enterprise Service Management domain knowledge.
  • CSM or PMP certification; SAFe experience is preferred.
Full job description
Senior Associate, Operations

Primary Skills

  • MS Project Plan, CSM, PMP, SAFe
  • Specialization

  • Project Management: Lead, Operations
  • Job requirements

  • Experience Range: With at least 3-5 years of experience in Resource management, including hands-on experience in using MS Excel and Office. Key Responsibilities: 1. Manage resource allocation and utilization across AI & Data Engineering and Infrastructure Engineering & Enterprise Service Management practices to ensure optimal workforce deployment 2. Coordinate with project managers and practice leads to forecast, track, and fulfill resource requirements for ongoing and upcoming projects 3. Monitor project progress and proactively identify resource bottlenecks, recommending solutions to address gaps and maximize delivery efficiency 4. Maintain and update resource management tools and dashboards, ensuring data accuracy and timely reporting for leadership reviews 5. Facilitate onboarding and offboarding of resources, ensuring compliance with organizational standards and project-specific requirements 6. Collaborate with stakeholders to support workforce planning, skill inventory management, and succession planning for critical roles 7. Generate and analyze resource utilization metrics to drive continuous improvement in team productivity and project outcomes Required Skills: 1. MS Project Plan for resource scheduling and tracking 2. Project management methodologies such as Agile, Scrum, and Waterfall 3. Resource management tools and dashboards 4. AI & Data Engineering domain knowledge 5. Infrastructure Engineering & Enterprise Service Management domain knowledge 6. Advanced Excel for data analysis and reporting 7. Project forecasting and capacity planning 8. Project financials and cost tracking 9. Project risk management techniques Preferred Skills: 1. Certified Scrum Master (CSM) 2. Project Management Professional (PMP) 3. Experience working in a SAFe (Scaled Agile Framework) environment 4. Portfolio management practices 5. Experience in large-scale technology transformation projects Desired Qualifications: 1. Bachelor's degree in Computer Science, Information Technology, Engineering, or a closely related discipline 2. Certified Scrum Master (CSM) or Project Management Professional (PMP) certification
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