Own UK business operations by translating objectives into hands-on execution, leading operations and admin teams, improving processes and systems, and ensuring customer support and internal workflows run smoothly.
Lead, Operations - R01569757
📜 Description
- Manage resource allocation and utilization across AI & Data Engineering and Infrastructure Engineering & Enterprise Service Management.
- Coordinate with project managers and practice leads to forecast and fulfill resource needs for current and upcoming projects.
- Monitor project progress, identify resource bottlenecks, and recommend solutions to address capacity gaps.
- Maintain resource management tools and dashboards, ensuring accurate data and timely leadership reporting.
- Facilitate resource onboarding and offboarding in line with organizational and project requirements.
- Support workforce planning and skill inventory management, and analyze utilization metrics to improve productivity and outcomes.
🛠️ Requirements
- At least 3-5 years of resource management experience.
- Hands-on experience using MS Excel and Office.
- Experience with MS Project Plan, resource scheduling, and tracking.
- Knowledge of Agile, Scrum, and Waterfall project management methodologies.
- Skills in project forecasting, capacity planning, financial tracking, and risk management.
- AI & Data Engineering or Infrastructure Engineering and Enterprise Service Management domain knowledge.
- CSM or PMP certification; SAFe experience is preferred.
Full job description
Primary Skills
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