As an Account Manager, you will be responsible for retaining and growing Bigblue’s key accounts — some of the most promising European D2C brands — and play a central role in their success.
Location: Paris 9th, France (Hybrid)
As an Account Manager, you will:
Manage and grow financial services accounts by leading renewals and upsells, providing analytical insights, and creating reports and presentations that strengthen client engagement and partnerships.
Build and maintain client relationships as the primary point of contact, understand customer needs, help clients maximize value from ERP, EDI, and WMS solutions, and identify opportunities for further collaboration.
Own the client experience for a portfolio of brand accounts from kickoff through renewal, keeping content on track, reporting performance, addressing risks, and identifying opportunities to expand accounts.
Own relationships and the elevated customer experience for high-value players, using personalized engagement, responsive issue resolution, and cross-functional collaboration to strengthen loyalty and responsible gaming.
Own dealership customer relationships from onboarding through renewal, combining technical implementation, workflow troubleshooting, and data-driven guidance to improve adoption, customer outcomes, and account growth.
