🕒 yesterday
The Strategic Account Manager will enhance relationships with existing customers, drive sales cycles, and execute account success plans while collaborating with internal teams.
Account Manager 🇫🇷
📅 Apr 23
📍 🇫🇷 Paris - Hybrid🎹 Mid-level🧑💼 Account Manager📢 🇫🇷 French Required📢 🇬🇧 English Required💼 Full-Time
Account ManagementCustomer Relationship ManagementData AnalysisLogistics
📜 Description
- Build strong, long-term partnerships with strategic merchant accounts
- Act as a trusted advisor by connecting operational topics to business impact
- Define improvement plans with merchants based on data analysis
- Identify new partnership opportunities and deliver customer excellence
- Monitor customer feedback and performance trends for actionable improvements
- Implement cross-selling and upselling strategies to unlock value
🛠️ Requirements
- You have an entrepreneurial spirit, have founded a startup or a company in the past
- You're passionate about digital and making life simpler with technology
- You like solving new problems and are never settling for how something "has always been done"
- You speak another language (Spanish, German*It is nice to have a previous experience in logistics, DTC or any industry linked to e-commerce (but definitely not a must-have !)
✨ Benefits
- High impact role at the center of growth
- Founders-led company with an innovative culture
- Fast-growing scale-up with immediate results
- International environment across multiple cities
- Brand-new offices in Paris' tech hub
- 10€ meal voucher per worked day
- ClassPass membership for fitness & wellness
- 100% health insurance coverage
Full job description
E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that.
We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience.
Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 200+ employees across Paris, Madrid, Berlin and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 10 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener.
Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion.
The journey ahead is bold, and we’re looking for the right partner to help us lead the way.
About The Role 🚀
As an Account Manager, you will be responsible for retaining and growing Bigblue’s key accounts — some of the most promising European D2C brands — and play a central role in their success.
Location: Paris 9th, France (Hybrid)
As an Account Manager, you will:
You would be a great fit if this sounds like you:
Bonus points for 🥇
*It is nice to have a previous experience in logistics, DTC or any industry linked to e-commerce (but definitely not a must-have !)
Why join Bigblue
Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger.
Because what we value first and foremost are curiosity and growth-driven minds. So, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY.
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