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Beam-Up

Beam-Up jobs

Technology for faster, fairer, more human frontline services.

34 open roles at Beam-Up

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Drive customer adoption of AI tools through onboarding, hands-on support, and engaging training, while building enablement resources and processes and sharing frontline feedback to improve the product.

Customer SuccessCustomer AdoptionUser SupportCustomer Onboarding

Drive customer adoption of AI tools through onboarding, hands-on support, and engaging training, while building the US Customer Success playbook and sharing frontline insights with product teams.

Customer SuccessCustomer AdoptionUser SupportCustomer Onboarding

Own and execute integrated marketing and communications to build brand awareness and pipeline, creating customer stories, thought leadership, demand generation, PR, and sales enablement for a target vertical.

StorytellingContent MarketingSocial MediaEmail Marketing

Own implementation and adoption for a portfolio of accounts, guiding users from activation to sustained value while monitoring account health, resolving adoption barriers, and sharing customer insights.

Customer OnboardingImplementationUser AdoptionCustomer Success

Own end-to-end product design for AI-powered tools used by frontline workers, turning complex needs and emerging technology into simple, polished experiences through user research, close collaboration, and frequent iteration.

Product DesignUser ResearchAI Product DesignInteraction Design

Own the full sales cycle for Beam Notes in the US, building pipeline, closing new business, and shaping a repeatable go-to-market playbook for state and local government, nonprofits, and future markets.

New Business SalesPipeline GenerationFull Sales CycleDeal Negotiation

Lead onboarding, adoption, and account growth for Beam Notesโ€™ initial US partners, building trusted relationships, evaluating customer impact, and shaping the companyโ€™s US customer success strategy.

Customer SuccessCustomer OnboardingProduct AdoptionAccount Expansion

Own the full sales cycle for new business across the US market, building and converting your own pipeline while developing customer relationships and refining sales approaches.

B2B SalesFull Sales CycleProspectingPipeline Development

Own the full B2B sales cycle for Beam Notes, from prospecting and discovery through negotiation and close, while building pipeline, managing stakeholder relationships, and refining the US sales playbook.

B2B SalesFull-cycle SalesProspectingPipeline Generation

Own end-user product communications, lifecycle campaigns, and go-to-market collateral, helping establish the processes and cadence that drive product adoption as Beam scales its product suite.

Product MarketingLifecycle MarketingCustomer.ioMailchimp
Beam-Up

VP of Product

๐Ÿ•’ 24 days ago
Beam-Up

Lead Beamโ€™s product and design function, setting strategy and priorities, building a high-performing team, and delivering reliable AI products that drive customer value and commercial results.

Product StrategyProduct LeadershipProduct DesignTeam Building

Set technical direction and strategy across product engineering, build systems that scale globally, and mentor senior engineers while delivering AI-powered products through rapid iterations.

Full-stack EngineeringSystem ScalabilityTechnical StrategyCross-functional Collaboration

Set technical direction across product teams, evolve systems for global scale, and ship AI-driven product improvements to more than 100,000 users through rapid iterations.

InfrastructureBackend DevelopmentFrontend DevelopmentData

Own Australiaโ€™s marketing and communications strategy, creating compelling stories and campaigns across content, PR, demand generation, sales enablement, and events to grow brand awareness and pipeline.

๐Ÿ“ ๐Ÿ‡ฆ๐Ÿ‡บ Melbourne - Hybrid๐Ÿ’ฐ A$110k - A$140k / year๐Ÿ’ผ Full-Time๐ŸŽธ Senior๐Ÿ“ก Marketing Manager๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
StorytellingContent MarketingSocial MediaPublic Relations

Lead security operations across multiple regions, owning detection and response, vulnerability management, penetration testing, incident readiness, AI threat testing, and assurance of Engineering-operated security controls.

Security OperationsSIEMDetection EngineeringIncident Response

Lead and grow teams of 6โ€“10 engineers across a portfolio of products and initiatives, owning engineering direction, staffing, hiring, and team performance as the department scales.

Engineering ManagementTeam LeadershipLine ManagementHiring

Build and evolve Beamโ€™s product across infrastructure, backend, and frontend, partnering with product and go-to-market teams to ship customer-focused features and apply generative AI and LLMs.

Ruby On RailsTypeScriptPostgreSQLGoogle Cloud Platform

Own onboarding, adoption, renewals, and account growth for Beam Notes partners in Australia, building trusted relationships and using customer feedback and impact data to shape the product and local customer success strategy.

Customer SuccessRelationship BuildingAccount ManagementCustomer Onboarding

Own customer success from pilot evaluation through adoption, long-term partnerships, and account expansion, while building trusted relationships with frontline teams and stakeholders and shaping the customer success function.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ง London - Hybrid๐Ÿ’ฐ ยฃ45k - ยฃ60k / year๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿค Customer Success Manager๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
Customer SuccessAccount ManagementPartner ManagementCustomer Adoption

Own customer success from pilot evaluation through long-term partnerships, driving adoption, demonstrating impact, growing accounts, and shaping the customer success function and product roadmap.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ง London - Hybrid๐Ÿ’ฐ ยฃ45k - ยฃ60k / year๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿค Customer Success Manager๐Ÿ“ข ๐Ÿ‡ฎ๐Ÿ‡น Italian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
Customer SuccessAccount ManagementPartner ManagementCustomer Adoption

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