Own complex employee relations and performance matters, advise and coach managers through difficult decisions, and improve people practices as Beam scales.
Beam-Up jobs
Technology for faster, fairer, more human frontline services.
34 open roles at Beam-Up
Drive customer adoption of AI tools through onboarding, hands-on support, and engaging training, while building enablement resources and processes and sharing frontline feedback to improve the product.
Drive customer adoption of AI tools through onboarding, hands-on support, and engaging training, while building the US Customer Success playbook and sharing frontline insights with product teams.
Own and execute integrated marketing and communications to build brand awareness and pipeline, creating customer stories, thought leadership, demand generation, PR, and sales enablement for a target vertical.
Own implementation and adoption for a portfolio of accounts, guiding users from activation to sustained value while monitoring account health, resolving adoption barriers, and sharing customer insights.
Own end-to-end product design for AI-powered tools used by frontline workers, turning complex needs and emerging technology into simple, polished experiences through user research, close collaboration, and frequent iteration.
Own the full sales cycle for Beam Notes in the US, building pipeline, closing new business, and shaping a repeatable go-to-market playbook for state and local government, nonprofits, and future markets.
Lead onboarding, adoption, and account growth for Beam Notesโ initial US partners, building trusted relationships, evaluating customer impact, and shaping the companyโs US customer success strategy.
Own the full sales cycle for new business across the US market, building and converting your own pipeline while developing customer relationships and refining sales approaches.
Own the full B2B sales cycle for Beam Notes, from prospecting and discovery through negotiation and close, while building pipeline, managing stakeholder relationships, and refining the US sales playbook.
Own end-user product communications, lifecycle campaigns, and go-to-market collateral, helping establish the processes and cadence that drive product adoption as Beam scales its product suite.
Lead Beamโs product and design function, setting strategy and priorities, building a high-performing team, and delivering reliable AI products that drive customer value and commercial results.
Set technical direction and strategy across product engineering, build systems that scale globally, and mentor senior engineers while delivering AI-powered products through rapid iterations.
Set technical direction across product teams, evolve systems for global scale, and ship AI-driven product improvements to more than 100,000 users through rapid iterations.
Own Beamโs social media presence by creating visual employer-brand and community content, managing the content calendar, and capturing stories across events, the office, and site visits.
Own Australiaโs marketing and communications strategy, creating compelling stories and campaigns across content, PR, demand generation, sales enablement, and events to grow brand awareness and pipeline.
Lead security operations across multiple regions, owning detection and response, vulnerability management, penetration testing, incident readiness, AI threat testing, and assurance of Engineering-operated security controls.
Own product analytics from defining squad metrics to delivering trusted analysis and data models, helping product teams make decisions that improve support for frontline workers.
Lead and grow teams of 6โ10 engineers across a portfolio of products and initiatives, owning engineering direction, staffing, hiring, and team performance as the department scales.
Build and evolve Beamโs product across infrastructure, backend, and frontend, partnering with product and go-to-market teams to ship customer-focused features and apply generative AI and LLMs.
Set technical direction across product teams, evolve systems for global scale, and ship AI-driven product improvements to more than 100,000 users through rapid iterations.
Own onboarding, adoption, renewals, and account growth for Beam Notes partners in Australia, building trusted relationships and using customer feedback and impact data to shape the product and local customer success strategy.
Own customer success from pilot evaluation through adoption, long-term partnerships, and account expansion, while building trusted relationships with frontline teams and stakeholders and shaping the customer success function.
Own customer success from pilot evaluation through long-term partnerships, driving adoption, demonstrating impact, growing accounts, and shaping the customer success function and product roadmap.
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