Contribute to developing, testing, deploying, and monitoring software features alongside experienced engineers, while building skills across the software development lifecycle in a collaborative engineering team.
Backmarket jobs
Online marketplace for refurbished phones, laptops, and other technology products.
33 open roles at Backmarket
Contribute to developing, testing, deploying, and monitoring software features alongside experienced engineers, while learning across the software development lifecycle and collaborating with product and technical teams.
Build and evolve seller after-sales systems for claims, repairs, replacements, refunds, communications, and APIs, automating resolution flows and improving customer experiences through reliable, scalable software.
Monitor and evaluate a customer-facing AI agent by reviewing conversations, analyzing quality issues across markets and use cases, and turning findings into improvements with product, engineering, content, and data teams.
Support sellers across APAC by resolving operational and technical issues, guiding them through platform features, and sharing feedback with internal teams to improve the seller experience.
Analyze operational data and maintain monitoring tools to help Customer Care, Seller Care, Quality, and Shipping teams improve efficiency and customer satisfaction through clear, actionable recommendations.
Build repeatable processes, documentation, and cross-functional workflows that help global marketing teams plan and adapt initiatives for Japan and Australia.
Own end-to-end French payroll for approximately 300 employees, ensure accurate and compliant payroll operations, and improve People Operations through Workday, automation, and employee support.
Own and improve the end-to-end Spanish payroll cycle, ensuring accurate, timely payments and compliance while supporting employees, coordinating providers, and advancing People Operations automation.
Improve the tools, reporting, processes, and seller programs that help Seller Success Managers monitor performance and operate efficiently, using analytics, automation, and cross-functional collaboration.
Own product vision and strategy for Back Market’s Japan market, shaping localized customer journeys and aligning cross-functional teams to deliver measurable product outcomes.
Support affiliate marketing partners by coordinating campaigns, identifying performance improvements, creating promotional materials, and aligning marketing plans with internal teams.
Build and operate the services behind Back Market’s trade-in journeys, delivering reliable customer and refurbisher experiences while modernizing a high-traffic platform toward a distributed architecture.
Leads cybersecurity and IT strategy, risk, and operations by developing managers, setting investment priorities, and aligning security, resilience, and technology decisions with business goals.
Lead Total Rewards, People data and workforce economics as one decision system, shaping compensation and equity programs while giving executives reliable insights on headcount, people costs and workforce trends.
Build and operate foundational backend services, tools, and libraries that improve developer productivity and support a scalable, service-oriented platform, while contributing across the stack.
Build and improve frontend platform capabilities, developer workflows, and production delivery, spanning architecture, performance, caching, observability, CI/CD, and tooling.
Design and deploy machine learning models and optimization algorithms for pricing and fees, owning projects from problem definition through experimentation and stakeholder communication to improve marketplace value.
Own commercial analytics for Central Europe, monitoring performance, shaping sales forecasts and P&L budgets, and building pricing insights that guide commercial decisions and senior leadership.
Use causal inference and advanced analytics to answer strategic marketplace questions, guide Supply and Pricing decisions, and measure the impact of policies and pricing initiatives.
Own and build the talent development practice, connecting performance, career growth, skills, learning, and succession while leading a team and shaping the People function’s roadmap.
Qualify and onboard Asian sellers, grow their business through account management, and partner with internal teams to improve product selection, seller performance, and the customer e-commerce experience.
Support BuyBulk operations by monitoring KPIs, producing reports and analyses, improving processes and tools, and helping structure projects that strengthen efficiency, quality, and customer satisfaction.
Support Customer Delight teams by identifying automation opportunities, analyzing operational data, improving workflows, and helping colleagues adopt AI tools to increase efficiency.
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