Service Delivery and Operations Manager - Dayshift Remote
Lead daily operations across three care organisations, overseeing workforce coverage, participant experience, team performance, NDIS compliance, financial controls, and service improvements.
Company Description
Our client is a Brazilian-founded global payments company that helps international businesses accept payments in emerging markets by connecting them with local payment methods and financial infrastructure. Headquartered in Curitiba, Brazil, the company operates in 20+ countries across Latin America, Africa and Asia, with international offices including Singapore, which serves as its APAC headquarters.
About the role
Our client is expanding into additional emerging markets, including Pakistan, as part of its broader international growth strategy. The Country Manager role is part of this expansion, with the goal of establishing local operations and building the regulatory and financial partnerships needed to enter the Pakistani market.
In this role, you will launch our client's operations in Pakistan from scratch, reporting to APAC Director, based in India.
Key Responsibilities
Requirements
Lead daily operations across three care organisations, overseeing workforce coverage, participant experience, team performance, NDIS compliance, financial controls, and service improvements.
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