Customer Success Associate - Mexico City (Hybrid)
Own a portfolio of B2B customers, using customer data and consultative selling to grow revenue, increase product adoption, protect retention, and deliver measurable commercial outcomes.
Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.
SUMMARY
The Supplier Relationship Manager I will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments.
This is a hybrid role, working three days a week in our beautiful Lehi Office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
IDEAL EXPERIENCE, EDUCATION & TRAINING:
This role is paid hourly at a base rate of $26.44 per hour and is commission eligible.
We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.
Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.
To apply for the Supplier Relationship Manager position, please submit your online application by December 4th at 11:59 PM PST.
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