Senior Genesys Cloud Engineer
The Senior Genesys Cloud Specialist will enhance the contact center platform by integrating WhatsApp and developing IVR functionalities while supporting cross-functional business initiatives.
We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.
In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients โ including governmental agencies and private companies โ throughout the United States and India.
We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.
Description:
Qualifications
GOOD COMMUNICATION SKILLS
DURATION: 12+ months
The Senior Genesys Cloud Specialist will enhance the contact center platform by integrating WhatsApp and developing IVR functionalities while supporting cross-functional business initiatives.
As an AI Architect, you will lead the development and implementation of innovative AI solutions, driving value realization and technical enablement across the organization.
As an AI Architect, you will lead the development and implementation of innovative AI solutions, driving value realization and technical enablement across the organization.
Design, integrate, support, and optimize contact-center solutions as a Senior Genesys Cloud Engineer, leveraging advanced platform expertise and customer-focused teamwork.
Design, integrate, support, and optimize contact-center solutions as a Senior Genesys Cloud Engineer, leveraging advanced platform expertise and customer-focused teamwork.