As a Senior Quality & Training Officer, you will enhance client satisfaction by evaluating service quality, coordinating feedback, and delivering training for concierges.
Team Leader, Trustee Operations
📜 Description
- Knowledge about Foreclosure process
- Strong communication and interpersonal skills to understand and solve customer problems
- Initiating foreclosure procedures on default loans and completing them as per state requirements
- Obtaining and verifying Pre-Foreclosure notices and document validity
- Researching title search documents to ensure property and title integrity
- Reviewing borrower details for state regulated protections affecting foreclosure
🛠️ Requirements
- 5 to 8 years experience in voice / semi vocie Mortgage process
- Must have excellent verbal communication skills with fluent English and neutral accent
- Must have good analytical and cognitive skills
- Must have an eye for attention to detail
✨ Benefits
- Good Health
- Medical
- Personal Accident Benefit
- Life Insurance
- 6 paid days off per year
- Employee engagement programs
- Opportunities to join community service initiatives
Full job description
Company Description
We are a leader in providing end-to-end services and technology to the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, Altisource’s solutions solve complex business problems within the mortgage originations and servicing fields and provide innovative online real estate platforms for both consumers and investors.
Job Description
- Knowledge about Foreclosure process
- Strong communication skills and Good interpersonal skills with an ability to understand the customer’s problem and solving them
- Initiating foreclosure procedure on default loans and completing the foreclosure as per the state requirements.
- Obtaining all the required Pre-Foreclosure notices and verifying the validity of the documents.
- Researching the title search documents obtained from county office records provided by searcher (Title Abstracter) to ensure that the property and the title does not have any issues in order to proceed with the foreclosure.
- Reviewing the borrower details in order to determine whether the borrower is falling under any state regulated protections which in turn will have an effect on the Foreclosure
- Ensuring regular compliance testing or auditing on internal mortgage processes
Qualifications
- 5 to 8 years experience in voice / semi vocie Mortgage process
- Must have excellent verbal communication skills with fluent English and neutral accent
- Must have good analytical and cognitive skills
- Must have an eye for attention to detail
Additional Information
Competitive salary based on your experience and skills
Good Health
Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
Happiness
• 6 paid days off per year
• Employee engagement programs
• Opportunities to join our community service initiatives, including Habitat for Humanity
Are you up to the challenge? What are you waiting for? Apply today!
If you have any questions or concerns, feel free to reach out to us at Careers@altisource.com
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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