Alpaca Health enables clinicians to become entrepreneurs, starting in autism care.
We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians.
This role is remote. We’re looking for candidates based outside of the United States, but able to work United States East Coast time zones.
We are looking for a highly detail-oriented Revenue Integrity Specialist to reduce Days in A/R. Specifically, this role will:
Own follow-up workflows for stale, underpaid, and unpaid claims
Manage paper EOB intake, organization, and posting workflows
Perform check reconciliation and validate payment accuracy against remittance data
Investigate discrepancies between billed, paid, and expected reimbursement amounts
Coordinate with billing, credentialing, and operations teams to resolve revenue issues
Assist with payer communication via phone, portal, fax, and email
Bachelor’s degree or equivalent experience
Excellent attention to detail and organizational skills
Background in a call center or high-call volume roles
At least 3 years of experience in healthcare billing, collections, or revenue cycle management
Experience with US-based health insurance companies, commercial and government
Strong communication and problem-solving abilities
Proficient in MS Office and business systems
Ability to manage multiple tasks and meet deadlines
Manage end-to-end medical billing for home health agencies, including claims, NOA reviews, follow-ups, denials, and appeals, while supporting administrative workflows and patient communications.
Research and resolve denied claims, investigate issues with insurance carriers, resubmit corrected claims, draft appeals, and identify upstream process improvements that reduce denial inflow.
Manage end-to-end ASC billing, from surgical claim preparation and submission to payer follow-ups, denial resolution, appeals, and accounts receivable, while supporting accurate documentation and patient communication.
Manage medical billing and financial administration for a healthcare provider, including payment posting, insurance benefit verification, payer portal and ERA/EFT enrolments, family billing, and client invoicing.
Manage medical accounts receivable and charge entry by working aging claims, resolving denials, following up with insurers and patients, and supporting accurate revenue operations in a high-volume environment.
