Guide new property hosts through onboarding, listing creation and optimisation, platform training, and ongoing support while building relationships and helping newly listed properties improve visibility and bookings.
AI Onboarding Specialist
📜 Description
- Own onboarding outcomes against success metrics and customer KPIs, including quality, reliability, and time-to-value.
- Execute onboarding cycles with internal tools and iterate as new data and edge cases emerge.
- Validate input data quality and flag issues such as camera angle, occlusion, anonymization, variance, and missing detections.
- Document edge cases and process variance, and maintain a diverse, up-to-date dataset.
- Communicate progress, metrics, and blockers to stakeholders, proposing concrete next steps.
- Improve onboarding processes, documentation, templates, and tools; coordinate camera setup with installation teams.
🛠️ Requirements
- 2–5 years experience in a structured execution role (implementation, QA, solutions engineering, ops/industrial engineering, data ops, etc.)
- Metrics-minded: you can define “good”, track it, and drive iteration until it improves
- Detail-oriented and reliable with process execution (no skipped steps, good documentation hygiene)
- Fast, concise communicator who escalates early and clearly
- Strong ownership mindset: you drive onboarding to completion and keep improving it post go-live
- Comfortable with technical systems (ML depth not required, but you can reason about symptoms and inputs)
✨ Benefits
- Employee Share Options Program for all permanent employees*
- An increasing benefits list: currently includes Urban Sports club and quarterly team retreats.
- Be on the forefront in defining what artificial intelligence means in manufacturing
- Network with professionals and leaders in the field, opening doors to potential future career opportunities
- We have a very flat hierarchy, open 360° feedback, and flexible working hours
- Ethics⚖: We are committed to developing ethical AI software
- Don't meet all the requirements?
Full job description
What you’ll do
Own onboarding outcomes against success metrics and customer KPIs (quality, reliability, time-to-value)
Execute the initial onboarding cycle using internal tools, then revisit and iterate to improve quality as new data and edge cases appear
Validate input data quality and flag issues early (camera angle, occlusion, anonymization, variance, missing detections)
Detect and document edge cases and SOP/process variance; grow a diverse dataset and keep it up to date
Communicate progress, metrics movement, and blockers clearly to stakeholders; propose concrete next steps
Improve the onboarding process over time: checklists, docs, templates, and suggestions for tool improvements based on real usage
Coordinate with installation teams to ensure camera setups support reliable onboarding and cross-station consistency
You are
2–5 years experience in a structured execution role (implementation, QA, solutions engineering, ops/industrial engineering, data ops, etc.)
Metrics-minded: you can define “good”, track it, and drive iteration until it improves
Detail-oriented and reliable with process execution (no skipped steps, good documentation hygiene)
Fast, concise communicator who escalates early and clearly
Strong ownership mindset: you drive onboarding to completion and keep improving it post go-live
Comfortable with technical systems (ML depth not required, but you can reason about symptoms and inputs)
Manufacturing/process exposure is a strong plus
#LI-Hybrid #LI-SP1
What we offer
Employee Share Options Program for all permanent employees*
An increasing benefits list: currently includes Urban Sports club and quarterly team retreats.
Be on the forefront in defining what artificial intelligence means in manufacturing
Gain hands-on experience in working in an AI-first software company
Supportive and inclusive culture that values diversity and promotes the advancement of underrepresented groups within the company
Collaborate with a diverse (currently more than 10 nationalities) and talented team, working on cutting-edge projects with real-world impact
Network with professionals and leaders in the field, opening doors to potential future career opportunities
We have a very flat hierarchy, open 360° feedback, and flexible working hours
Ethics⚖: We are committed to developing ethical AI software
Don't meet all the requirements?
Almetra is committed to creating a workplace that is diverse, fair, and inclusive. We encourage candidates from all backgrounds, even if they do not meet every qualification, to submit their application. We firmly believe that having a team with diverse perspectives only strengthens our company and drives innovation. Our commitment also extends to providing an accessible environment for everyone, including those with disabilities. Please let us know if you require any accommodations during the application process or while working with us, and we will do our best to support you.
*Only full-time, permanent roles are eligible for stock options. Part-time roles, contract roles, work-student, internships and freelance roles are not eligible for stock options.
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