Provides first-line support to retail and SME banking customers across phone, chat and social media, resolving requests and complaints while managing cases and back-office tasks to deliver compliant, high-quality service.
Allica-Bank jobs
A business bank focused on established businesses.
32 open roles at Allica-Bank
Manage a portfolio of SME customers, providing banking and secured lending solutions while monitoring credit risk, developing new business, and building trusted relationships with customers and advisors.
Manage a portfolio of SME customers, providing banking and secured lending solutions while developing trusted relationships, originating new business, monitoring credit risk, and delivering excellent customer service.
Drive sustainable growth across the customer journey, using behavioural analysis and experimentation to improve activation, engagement, and product usage while aligning teams around evidence-led strategies.
Manage and grow a portfolio of SME customers, originate commercial lending opportunities, build trusted referral networks, and deliver excellent service while supporting customersโ business ambitions.
Manage and grow a portfolio of SME customers, originate commercial lending opportunities, build trusted referral networks, and deliver tailored banking support while managing credit risk and local business objectives.
Manage a portfolio of SME customers, build trusted client and adviser relationships, deliver lending and deposit growth, and oversee customer service and risk while developing toward an SME Relationship Manager role.
Build analytics and insight capabilities by developing BigQuery and Python solutions, creating decision-driving dashboards, and translating complex data into clear recommendations for business stakeholders.
Manage and grow a portfolio of SME customers, build trusted referral networks, originate commercial lending opportunities, and deliver excellent service while managing credit risk and local business objectives.
Relationship Manager - North London/Northern Home Counties
Manage and grow a portfolio of SME customers, originate commercial lending, build trusted referral networks, and deliver excellent service while developing new business in the local area.
Manage the customer journey for SME business loans, from outbound outreach and discovery through application, underwriting, offer and funding, while maintaining accurate CRM records and reporting pipeline performance.
Build, implement and monitor IFRS9 impairment and automated lending decision models, using Python and credit-risk analysis to improve model performance, reporting and lending decisions.
Manage and grow a portfolio of asset finance customers, handle inbound enquiries, originate new business, and work with Relationship Managers and internal teams to deliver excellent service and lending outcomes.
Design, build, and operate full-stack features for business customers, contributing across solution design, architecture, testing, deployment, platform reliability, and continuous improvement while mentoring junior engineers.
Outcome Testing and Controls Assurance Officer
Deliver independent outcomes-based and controls testing across customer journeys, identify customer harm and control weaknesses, and drive clear findings, remediation plans, and improvements aligned with FCA requirements.
Manage commercial lending cases from offer and post-sanction administration through drawdown and completion, coordinating stakeholders and ensuring conditions, documentation, controls and records are accurate.
Lead and develop a team of Customer Success Executives, guiding SME prospects through account onboarding while improving team performance, customer experience, and collaboration across specialist teams.
Leads Allica Bankโs multidisciplinary creative studio, setting creative direction across brand and growth while scaling production, developing the team, and embedding AI workflows without compromising quality or compliance.
Manage a portfolio of SME customers, build trusted client and adviser relationships, deliver lending and deposit growth, and monitor portfolio risk while developing toward an SME Relationship Manager role.
Build, implement, monitor and improve IFRS9 credit impairment models and automated lending decision models, turning data into reliable solutions and supporting well-controlled credit decisions.
Provide first-line support to retail and SME customers across chat, phone, and social channels, resolving requests and complaints while managing cases and supporting smooth banking operations.
Lead regional bridging finance growth by managing introducer relationships, originating and progressing loans, and overseeing three Business Development Managers across the South.
Business Development Manager - Bridging Finance - Midlands
Build and manage a Midlands portfolio of bridging finance introducers, originating and structuring loan applications from enquiry to completion while delivering territory lending targets and strong partner relationships.
Own and build Swedenโs cloud self-service platform, adapting Allicaโs UK technology stack while setting architecture, security, reliability and governance standards and mentoring platform engineers.
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