Resource Coordinator

About the role

Every project needs the right linguists at the right time, and you'll make sure it has them. As Resource Coordinator, you'll find the right linguists for projects on our platform, assign their tasks, and follow up so work is delivered on time, within budget, and at the quality our customers expect. You'll report to our Production Manager, be the day-to-day contact for our linguists, and help keep our linguist pools up to date and our community happy. You'll do well here if you're organized, stay calm when priorities change, and like to keep developing your skills.

What you'll do

• Find the right linguists for running tasks on our platform, assign post-editors, revisers, and other linguists to specific tasks, and follow up on their progress.
• Decide on and set priorities for ongoing tasks, so projects meet their deadlines, stay within cost, and meet quality expectations.
• Communicate with linguists and make sure they have everything they need to work on their tasks.
• Work with the Production Manager to make sure quality expectations are met, linguist pools have enough people to meet deadlines, and all pools stay up to date, and give them daily feedback.
• Monitor how satisfied our linguist community is.

What you'll bring

• typically 2+ years of progressive experience in resourcing, project management, or linguistic work, or equivalent experience
• higher education, ideally at postgraduate level
• excellent written and spoken English, and good knowledge of Microsoft Office
• strong organization and attention to detail, delivering reports, replies, and results on time, adapting when circumstances change, and staying in control under pressure
• good analytical and communication skills, including quickly understanding the core of a complex problem and the details that lead to a solution

Nice to have

• a degree in languages or linguistics
• advanced Microsoft Excel skills
• a second foreign language

If you have some of these, great. If you don't, we'd still like to hear from you.

Who we are

At Acclaro, we're more than a localization company — we're a content intelligence solutions company, and a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world's languages and resonate deeply across cultures by blending human expertise with cutting-edge technology, delivered through a follow-the-sun model that keeps our teams moving around the clock and around the globe.

With over two decades of experience, we support some of the world's most recognizable brands in expanding their global reach. And we're scaling: we've been making material investments in our own AI-native platform, one that's already reshaping how our business — and the localization industry more broadly — works. Join us on our journey to be the model localization company of the next decade, one that's loved by clients, colleagues, and communities alike.

How we work

Our values shape how we work with customers, colleagues, and partners. Here's what you can expect from us, and what we'll look for in you.

• Be Accountable. We own our work, learn from our mistakes, and come with solutions.
• Be Proud. We care about the work, hold a high standard, and celebrate each other's wins.
• Be Resilient. When things get hard, we stay calm, adapt, and ask for help when we need it.
• Be Curious. We ask why, keep learning, share what we know, and explore new ways of working, including AI.
• Be Kind. We assume good intent, give honest feedback with care, and look out for each other.

Pay

Pay range: $21,000,000 - $23,000,000 gross per year base salary, depending on experience.

Inclusion and equal opportunity

Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.

We assess every candidate against the same criteria. If you need a reasonable accommodation to take part in any stage of our hiring process, let your recruiter know. We'll work with you to find a solution and keep what you share confidential.