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Remote Lead Customer Success Manager Jobs

Search 16 active remote lead customer success manager jobs. No recruiters, no spam - just real jobs from real companies.

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Dragos

Lead Customer Success Manager - APAC

๐Ÿ•’ 4 days ago
Dragos๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer & Network Security

Lead customer success across APAC by guiding customers through onboarding and adoption, aligning Dragos solutions with operational and security goals, managing retention risks, and demonstrating measurable business value.

Customer SuccessAccount ManagementRenewal ManagementCybersecurity
TIBCO

Customer Success Lead Data Scientist - Energy Industry Expert

๐Ÿ•’ 13 days ago
TIBCO๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

Join Spotfire as a Customer Success Lead Data Scientist, leveraging your expertise in the energy industry to drive customer success and enhance analytical capabilities.

๐Ÿ“ ๐Ÿ‡บ๐Ÿ‡ธ Texas - Remote๐Ÿ’ฐ $173.1k - $259.7k / year๐Ÿ’ผ Full-Time๐ŸŽบ Lead๐Ÿงฌ Data Scientist๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ช๐Ÿ‡ธ Spanish Required
SpotfireTableauPythonMachine Learning
Haufe Group

Lead Customer Experience Specialist (d/m/w) - Lexware Geschรคftskonto - Remote

๐Ÿ•’ 26 days ago
Haufe Group๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Information Technology And Services

As a Lead Customer Experience Specialist, you will shape the support experience for the Lexware business account, ensuring seamless banking and accounting for our customers.

Customer Experience DesignServant LeadershipTeam CollaborationData Analysis
Kong

Staff Customer Success Manager

๐Ÿ•’ 26 days ago
Kong๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer Software

As a Staff Customer Success Manager, you will drive strategic customer success by developing success plans, navigating complex organizations, and leveraging data analytics to deliver exceptional business value.

Customer SuccessStrategic PlanningData AnalyticsStakeholder Management
Xapo Bank

Customer Success Team Lead (Remote - APAC)

๐Ÿ•’ 27 days ago
Xapo Bank๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Finance

The Customer Success Team Lead (APAC) ensures effective customer support delivery by leading a team, managing performance, and driving continuous improvement to enhance customer satisfaction.

Team LeadershipCustomer SupportTraining And DevelopmentQuality Assurance
Gypsy Collective

VIP Team Lead

๐Ÿ•’ 27 days ago
Gypsy Collective๐Ÿ‘ฅ 11 - 50 employees๐Ÿข Staffing And Recruiting

As a VIP Team Lead, you will oversee the VIP Managers team, ensuring high service quality for top players while leveraging player data for strategic decisions.

VIP ManagementTeam LeadershipPlayer Data AnalysisBonus Mechanics
Feedzai

Risk&AI Manager

๐Ÿ•’ 28 days ago
Feedzai๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Information Technology And Services

As a Risk & AI Manager, you will lead a cross-functional team to deliver optimized fraud strategies and data insights for major financial institutions, ensuring they maximize the value of Feedzai's platform.

Risk ManagementData ScienceFraud DetectionMachine Learning
Twilio

Staff, Escalations Manager

๐Ÿ“… Sep 22
Twilio๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Software Development๐Ÿค B2B

As a Staff, Escalations Manager, you will lead the Escalations Management team, ensuring timely and effective support for critical customer issues while mentoring team members and driving process improvements.

LeadershipCoachingMentoringIncident Management
Roblox

Developer Engagement Team (Contract)

๐Ÿ“… Sep 18
Roblox๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Computer Software

Join the Developer Engagement Team at Roblox to support creators by resolving issues, managing communications, and maintaining detailed records while fostering a positive community experience.

Customer SupportCommunicationProblem-solvingRoblox Studio
Gainsight

Principal Product Marketing Manager, Customer Success and Staircase

๐Ÿ“… Sep 18
Gainsight๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

Own product marketing strategy and go-to-market for Customer Success and Staircase, shaping positioning, launches, and customer narratives while equipping Sales and Success teams and advancing AI-native marketing practices.

B2B Product MarketingSaaSProduct PositioningMessaging And Storytelling
Chamelio

Lead Customer Success Manager

๐Ÿ“… Sep 1
Chamelio๐Ÿข Legal Technology๐Ÿค B2B

Own ongoing success for a portfolio of legal-sector customers, driving adoption, education, and long-term value while building the playbooks, health metrics, and programs that shape Chamelioโ€™s customer success function.

Customer SuccessB2B SaaSCustomer AdoptionAccount Health Scoring
Hospitable

Customer Advocate Lead, SaaS Technical Support (North America - Remote)

๐Ÿ“… Aug 17
Hospitable๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

As the Customer Advocate Lead, you will lead the US support team to enhance customer experience by managing support queues, coaching team members, and resolving technical issues.

Customer SupportSaaSTeam LeadershipTechnical Troubleshooting
ELVTR

Lead Retention Specialist

๐Ÿ“… Aug 4
ELVTR๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Education

As a Lead Retention Specialist, you will enhance customer relationships, drive retention strategies, and maximize revenue while ensuring a positive customer experience.

Customer RetentionNegotiationData AnalysisProblem-solving
Privia Health

Care Advice Line Health Advisor

๐Ÿ“… Jul 31
Privia Health๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Hospital & Health Care

The Care Advice Line Health Advisor provides essential support for telephonic care, assisting patients and healthcare providers while managing call queues and ensuring effective communication.

Patient CommunicationClinical AssessmentCall TriageCare Coordination
Tines

Lead Customer Success Manager - West

๐Ÿ“… Jul 30
Tines๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software

Own strategic post-sales relationships for enterprise accounts, driving retention, customer value, and expansion while aligning technical delivery with executive business goals.

Enterprise Customer SuccessAccount ManagementTechnical Account ManagementStrategic Account Planning
Evio

Customer Strategy & Success Lead, Digital Health

๐Ÿ“… May 4
Evio๐Ÿ‘ฅ 11 - 50 employees๐Ÿข Healthcare

The Customer Strategy & Success Lead will build and scale the customer success function for Evio's digital health portfolio, focusing on payer strategy and customer relationship expansion.

Customer SuccessPayer StrategyStrategic Account ManagementHealthcare Technology

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