We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta.
As the Single Threaded Lead for this account, you will orchestrate internal teams, guide the customer's technical strategy, and ensure the Celonis platform serves as the secure, intelligent core of their business transformation.
The Staff, Escalation Manager will lead the Escalations Management team, ensuring timely and effective support for critical customer issues while mentoring team members and driving process improvements.
As the SMB Onboarding Lead, you will lead a collaborative team to ensure exceptional onboarding experiences, driving customer retention and strategic partnerships through personalized support.
As a Staff CX Service Enablement Specialist, you will design and optimize service processes to enhance customer experience and drive operational efficiency within a rapidly growing Fintech company.
