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Remote Customer Support Specialist Jobs

Search 468 active remote customer support specialist jobs. No recruiters, no spam - just real jobs from real companies.

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468 total jobs

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20four7VA

Credit Consultation & Client Engagement Virtual Assistant

🔥 23 hours ago
20four7VA👥 51 - 200 employees🏢 Staffing And Recruiting

Conduct client intake calls, review consumer credit reports, explain basic credit concepts, manage follow-ups and appointments, and document client needs and next steps using established guidance and procedures.

📍 Worldwide - Remote💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Consumer Credit ReportsCredit EducationClient IntakeClient Communication
20four7VA

Inbound Customer Service & Dispatch Scheduling Virtual Assistant

🕒 yesterday
20four7VA👥 51 - 200 employees🏢 Staffing And Recruiting

Handle inbound customer calls, book appointments, and coordinate schedules for mobile technicians, using availability and location to support efficient service delivery and accurate customer records.

Inbound Call HandlingCustomer ServiceAppointment SchedulingDispatch Coordination
JumpCloud

Customer Support Engineer, Tier 1 (Windows) - Brazil

🕒 yesterday
JumpCloud👥 501 - 1000 employees🏢 Computer Software

Provide technical support for JumpCloud customers by troubleshooting complex, high-priority issues across support channels, maintaining platform expertise, and partnering with internal teams to resolve defects and improve customer outcomes.

📍 🇧🇷 Brazil - Remote💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇧🇷🇵🇹 Portuguese Required
WindowsPowershellCMDActive Directory
JumpCloud

Customer Support Engineer, Tier 2 (Windows) - Brazil

🕒 yesterday
JumpCloud👥 501 - 1000 employees🏢 Computer Software

Resolve complex, high-priority customer issues as a Tier 2 support engineer, troubleshooting the JumpCloud platform and Windows environments while partnering with Support, Product, and Engineering to improve customer outcomes.

📍 🇧🇷 Brazil - Remote💼 Full-Time🎸 Senior🥇 Support Engineer📢 🇬🇧 English Required📢 🇧🇷🇵🇹 Portuguese Required
WindowsActive DirectoryPowershellCMD
BRUNT Workwear

Remote Customer Experience Representative

🕒 yesterday
BRUNT Workwear🏢 Apparel And Fashion

Deliver customer support across channels, resolve issues with empathy, and use product expertise to guide customers while meeting service metrics and sharing feedback that improves customer effort and team effectiveness.

Customer ServiceCustomer ExperienceCustomer Issue ResolutionWritten Communication
Suricats Consulting

Client Services Specialist

🕒 yesterday
Suricats Consulting👥 51 - 200 employees🏢 Management Consulting

Coordinates client communication and consulting service delivery by tracking requests, maintaining accurate records, organizing follow-ups, and working with internal teams to resolve issues and keep projects on schedule.

Client ServicesCustomer SupportClient CommunicationRequest Tracking
Sutherland

German-Speaking POS & Technical Support Specialist (Remote)

🕒 yesterday
Sutherland👥 10,000+ employees🏢 Information Technology And Services

Provide German- and English-language technical support to merchants and business partners using payment terminals, POS systems, and ATMs, troubleshooting issues and supporting installations, activations, and configurations.

GermanEnglishTechnical SupportCustomer Service
Sourcefit

Level 2 Tax, Accounting & Payroll Support Specialist

🕒 yesterday
Sourcefit👥 501 - 1000 employees🏢 Outsourcing/offshoring

Resolves complex tax, bookkeeping, and payroll customer issues, supports frontline teams with escalations, and improves service quality through accurate guidance, case review, and process improvements.

Tax Preparation WorkflowsTax OperationsBookkeepingPayroll Support
Atlean World

Remote Dutch Bol.com Customer Advisor | Part-time or Full-time

🕒 yesterday
Atlean World👥 11 - 50 employees🏢 Management Consulting

Support Bol.com customers by resolving questions about orders, deliveries, payments, returns, and digital products, assisting external sellers, and escalating issues to the appropriate departments.

DutchCustomer ServiceTroubleshootingOrder Support
Actionstep

Customer Support (Legal Accounting)

🕒 yesterday
Actionstep👥 201 - 500 employees🏢 Computer Software

As a Customer Support Analyst, you will provide exceptional service as the first contact for users, managing tickets and resolving inquiries efficiently on our SaaS platform.

📍 🇨🇦 Canada +2 - Remote?💰 $55k - $60k / year💼 Full-Time🎹 Mid-level🤝 Customer Success Manager
Customer ServiceHelp Desk SupportSaaS TechnologyTicket Management

Analista de Atendimento responsável por investigar necessidades e problemas dos clientes, orientar o uso do sistema, conduzir conversas de retenção e acompanhar atendimentos e indicadores individuais.

Atendimento Ao ClienteInvestigação E Resolução De ProblemasComunicação Verbal E EscritaGestão De Atendimentos Simultâneos
Twilio

Technical Support Expert 2

🕒 2 days ago
Twilio👥 5001 - 10,000 employees🏢 Software Development🤝 B2B

Provide technical support for Twilio’s Email platform, resolving complex customer issues across multiple channels, escalating incidents, improving support processes, and mentoring newer team members.

Technical SupportEmail PlatformsREST APIsEmail Deliverability
Gameloft

Customer Care Agent (English and French)

🕒 2 days ago
Gameloft👥 1001 - 5000 employees🏢 Gaming

Resolve player support requests for Disney Dreamlight Valley in English and French, investigate and track cases through resolution, escalate complex issues, and help improve support workflows and service quality.

📍 🇺🇦 Lviv - Remote💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇫🇷 French Required
Customer CarePlayer SupportEnglishFrench

Provide Level 1 technical and operational support to clinical staff, resolving common system issues, managing user access, and helping maintain reliable clinical and vaccine-related operations.

Level 1 SupportHelpdesk SupportService Desk SupportTroubleshooting
Linear

Product Support Specialist, APAC

🕒 2 days ago
Linear👥 51 - 200 employees🏢 Computer Software

Support technical customers through onboarding, troubleshooting, and issue resolution while partnering with engineering to reproduce bugs and sharing customer insights that improve Linear’s product and support experience.

Customer SupportCustomer ServiceTechnical TroubleshootingAPI Troubleshooting
Linear

Product Support Specialist, APAC

🕒 2 days ago
Linear👥 51 - 200 employees🏢 Computer Software

Support technical customers through onboarding, troubleshooting, and enterprise account needs while partnering with engineering to reproduce bugs and sharing customer insights that improve Linear’s product and support experience.

Customer SupportCustomer ServiceTechnical TroubleshootingAPIs

Support customers using PDI Enterprise by troubleshooting software and hardware issues, documenting and escalating cases, collaborating on knowledge resources and enhancements, and helping customers and teammates resolve concerns.

Customer SupportPDI EnterpriseSoftware TroubleshootingHardware Troubleshooting
Achieve

Customer Service

🕒 2 days ago
Achieve👥 1001 - 5000 employees🏢 Financial Services

Support members through onboarding, account setup, and ongoing questions by phone and email, offering empathetic guidance, practical solutions, and accurate documentation throughout their financial journey.

Customer ServiceMember SupportPhone CommunicationEmail Communication
Achieve

Customer Service

🕒 2 days ago
Achieve👥 1001 - 5000 employees🏢 Financial Services

Support members throughout their financial journey by handling onboarding, account setup, and questions over phone and email, offering empathetic guidance and accurately documenting interactions.

Customer ServicePhone SupportEmail SupportMember Onboarding
EVERSANA

Program Specialist II

🕒 2 days ago
EVERSANA👥 1001 - 5000 employees🏢 Pharmaceuticals

Supports patients and healthcare providers with insurance benefits, prior authorizations, reimbursement issues, patient assistance applications, and service-center inquiries while maintaining accurate records and transactions.

Patient SupportInsurance Benefit VerificationPrior AuthorizationMedical Necessity Processes
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