Lead the complaints function for a multi-product digital bank, setting customer-outcome and regulatory standards while developing the team and shaping AI-enabled operations, controls and root-cause improvements.
Zopa jobs
Open a Zopa bank account with cashback and interest. Plus easy-to-use loans, credit cards, savings and more, all in one simple, secure app.
35 open roles at Zopa
Own and evolve Zopaโs motion language across brand, campaigns and marketing, creating engaging digital content, reusable systems and clear product stories while partnering with creative and marketing teams.
Lead the development of B2B marketing strategies at Zopa, focusing on Retail Finance and Payments, while leveraging AI to enhance marketing effectiveness and drive commercial growth.
As a Senior Technical Accountant, you will provide essential technical accounting support for new products and business initiatives, ensuring compliance and effective stakeholder management.
As an FP&A Analyst, you will analyze product performance, investigate financial variances, and support decision-making across lending, savings, and current accounts.
Fraud Operations Specialist - Fraud Onboarding
As a Fraud Operations Specialist, you will detect and investigate fraud indicators, manage claims, and ensure a smooth experience for genuine customers at Zopa.
Fraud Operations Specialist - Fraud Prevention
As a Fraud Operations Specialist, you will protect Zopa's customers from fraud by managing alerts, reviewing documents, and investigating claims to ensure a smooth experience for legitimate users.
Regional Account Manager Auto (Yorkshire)
As a Regional Account Manager for Zopa Auto Finance, you will drive new business development and manage dealer relationships across Yorkshire, enhancing engagement and performance.
Regional Account Manager Auto (North East & Scotland)
As a Regional Account Manager for Zopa Auto Finance, you will drive new business development and manage dealer relationships across the North East and Scotland.
As a Customer Service Team Leader, you will manage and coordinate a team of agents to ensure exceptional service delivery and support their professional development.
As a Senior Data Privacy Manager, you will lead privacy initiatives, manage a Data Privacy Associate, and collaborate with various teams to ensure responsible data use and compliance.
As a Database Platform Engineer, you will automate database operations, support mission-critical PostgreSQL and AWS services, and enhance engineering teams' access to database capabilities.
Senior Product Manager - Automotive
Own the Automotive product roadmap at Zopa, collaborating with cross-functional teams to enhance dealer and customer experiences while driving sustainable growth.
Senior BI Analyst (Collections & Recoveries)
Senior BI Analysts will leverage data, reporting, and automation to enhance decision-making and operational efficiency in Fraud & Financial Crime and Collections & Recoveries teams.
Product Analyst (Mid and Senior Level) - Transaction Enrichment
As a Senior Product Analyst in the Transaction Enrichment team, you'll leverage data analysis and product thinking to enhance AI-driven transaction enrichment and drive impactful changes.
As an iOS Engineer at Zopa, you'll enhance the mobile experience by building reliable features, collaborating with teams, and improving app performance using Swift.
As a Director of Engineering, you'll lead a sizable engineering organization, driving strategic improvements and fostering high-performance teams to enhance engineering effectiveness at Zopa.
Design and evolve reliable cloud platform capabilities for engineering teams, enhancing AWS, Kubernetes, and CI/CD practices while ensuring security and resilience.
As a Platform Engineer, you will own the delivery of cloud infrastructure and migration work, enhancing the developer experience through self-service tooling and engineering guardrails.
As a Senior iOS Engineer at Zopa, you'll lead the technical direction for iOS development, enhancing shared modules and improving developer experiences while delivering high-quality Swift code.
The Senior FP&A Analyst will support Zopa's planning and forecasting efforts, delivering high-quality analysis to inform strategic decision-making across Finance, Risk, and Product teams.
As a Graduate Analyst at Zopa, you'll analyze data to shape business decisions, design products, and enhance customer experiences while gaining hands-on experience in a structured training program.
As Tax Manager, you'll oversee all aspects of Zopa's UK tax compliance and reporting, ensuring statutory obligations are met while enhancing tax processes and controls.
Lead and develop a high-performing Analytics Engineering team, driving the delivery of high-quality analytical data products and improving data practices across the organization.
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