Coordinate talent programs and support assessments, succession planning, performance reviews, and workforce strategy by documenting discussions, tracking development, and preparing reports for Talent leadership.
Learning & Development Officer
📜 Description
- Coordinate and administer learning and development interventions.
- Support training needs assessments using development plans, performance results, surveys, data, and stakeholder discussions.
- Prepare and support delivery of internal learning activities, including presentations, guides, materials, and communications.
- Administer the Learning Management System, maintain training records, and support employees.
- Prepare reports and evaluate learning programmes using participation data, feedback, and other assessment methods.
- Coordinate with internal stakeholders and external providers, maintain CPD records, and support People & Culture projects.
🛠️ Requirements
- University degree in Human Resources, Business Administration, Psychology or a related field
- 2-3 years of experience in Learning & Development, HR, training coordination or a related field
- Experience working with a Learning Management System, HR system or learning platform
- Experience supporting workshops, leadership programmes or blended learning initiatives
- Knowledge of HRDA training schemes and subsidy processes
- Strong organisational and coordination skills, with excellent attention to detail
- A proactive, dependable and solutions-oriented approach
- Strong written and verbal communication and presentation skills in English
- Confidence working with different stakeholders across a multinational workforce
- Very good knowledge of Microsoft Office tools, particularly PowerPoint and Excel
✨ Benefits
- Attractive remuneration package plus performance related reward
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Full job description
At XM, we believe that people grow when they are given the opportunity, support, and trust to develop. As a global fintech organisation with a multinational workforce, we are committed to creating meaningful learning experiences that help our colleagues build skills, expand their capabilities, and achieve their potential.
We are looking for a Learning & Development Officer to join our People & Culture team and support the delivery of learning and development initiatives across XM. This is an excellent opportunity for an L&D professional who is organised, proactive, and passionate about employee development and growth.
If you are ready to help create learning experiences that enable people to grow, we would love to hear from you.
The main responsibilities of the position include:
Main requirements:
Benefit from:
The Hiring Experience: What Awaits You
Designs and delivers employee training while managing new-hire onboarding, engagement programs, surveys, and recognition initiatives to strengthen learning, compliance, and the employee experience.
Deliver live online product and process training, assess employee knowledge, identify learning gaps, and create targeted learning plans and materials that improve how teams apply technical product knowledge.
Analista de Treinamento e Desenvolvimento Júnior
Conduz treinamentos presenciais e remotos, organiza ações educacionais e aplica metodologias ativas para desenvolver conhecimentos e habilidades, especialmente do público comercial.
Atuará em Treinamento & Desenvolvimento, mapeando necessidades de aprendizagem, criando conteúdos com ferramentas de IA, acompanhando indicadores e apoiando onboarding e iniciativas de Pessoas & Cultura.
