Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 4,400 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. At Wix, we push you to innovate and evolve in non-traditional ways. We operate in collaborative, high-performing teams, building cutting-edge products and leveraging AI to redefine how our users create, manage and grow their dreams online.
Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.
We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.
As a Customer Success Manager, you'll act as a trusted partner for Wix Enterprise accounts, ensuring long-term customer success and growth. This role also includes handling customer success responsibilities for DeviantArt, one of the world's largest online art communities, which launched in Japan in November 2026. In your day-to-day, you will:
At Wix, we believe our best work happens together. This is a hybrid role. You will work from Wix Tokyo Office at least 2 - 3 times per week.
*Please submit your English resume
The B2B group is the driving force behind fostering strong relationships and collaborations with our valued partners and customers. We’re focused on managing the ongoing relationships and success of Wix’s larger customers and brands, and creating successful partnerships with top agencies that service Enterprise clients. With a customer-centric approach, we work tirelessly to deliver tailored solutions, exceptional services, and innovative products that align with the specific requirements of our business partners. Our group is responsible for onboarding new customers and partners, managing and implementing web-based projects, and helping customers understand and implement new features.
Own onboarding, retention, and growth for high-value international clients, serving as their primary Customer Success Manager from late-stage sales through implementation and ongoing account development.
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