Senior Manager, AI Customer Success
Leads and scales customer success for Source by Webflow, guiding strategic enterprise customers from AI agent pilots to production while driving measurable outcomes, retention, and expansion.
Leads and scales customer success for Source by Webflow, guiding strategic enterprise customers from AI agent pilots to production while driving measurable outcomes, retention, and expansion.
Build and operate Webflow Cloudβs backend services and infrastructure, enabling web applications and AI agents through reliable cloud systems, edge capabilities, and end-to-end feature ownership.
Own the end-to-end design of an enterprise Agentic CMS, shaping how marketing teams and AI agents author, govern, localize, and publish coherent content across sites and channels.
Creates and presents technical education for Webflow, building production-quality reference sites and shaping accurate, practical lessons, tutorials, courses, and live training for audiences ranging from marketers to developers.
Provides hands-on IT support for employees in the Buenos Aires office, resolving help desk issues, maintaining office technology and AV, provisioning equipment, and improving support processes with AI-powered tools.
Design and operate developer productivity platform capabilities, including service scaffolding, monorepo tooling, cloud deployments, and repeatable migrations that help product teams launch and evolve backend services.
Sets technical direction for backend systems powering experimentation, personalization, analytics, and conversion optimization, leading distributed platform investments and cross-team initiatives from strategy through long-term operations.
Leads and develops a team of Corporate Account Executives, owning sales strategy, pipeline and revenue performance, hiring and coaching, and cross-functional programs that grow new business and improve customer experience.
Own the full B2B SaaS sales cycle across Germany and Central Europe, building outbound pipeline, engaging stakeholders, and shaping Webflowβs growing EMEA go-to-market and partner ecosystem.
Own the strategy and roadmap for Sourceβs AI agent platform, defining trusted agent experiences, shared infrastructure, evaluation standards, and interfaces that serve developers and marketing teams.
Define and deliver enterprise identity, security, access control, and governance capabilities, shaping product strategy for large customers and leading cross-functional teams to help organizations collaborate securely at scale.
Own and evolve Webflowβs cloud infrastructure, improving reliability, security, and scalability while advancing infrastructure-as-code, observability, and AI-powered automation for customer-facing services.
Leads deployment strategy and delivery systems, improving CI/CD, progressive releases, reliability, and developer productivity across engineering teams through technical direction and cross-team collaboration.
Lead computer vision and multimodal AI research, develop and optimize foundation models, and translate research into production-ready product advances while setting technical direction and mentoring scientists and engineers.
Design and deliver scalable full-stack web systems, lead projects and technical decisions, and mentor engineers while collaborating with product and design teams to ship reliable, tested services and APIs.
Build outbound sales pipeline across EMEA by engaging and qualifying prospects, partnering with Account Executives, refining prospecting approaches, and contributing to lead-generation campaigns and revenue goals.
Build outbound pipeline for Webflow by engaging and qualifying prospects across channels, partnering with Account Executives and cross-functional teams, and refining prospecting approaches while developing sales expertise.
Build outbound sales pipeline by engaging and qualifying prospects across email, phone, and social channels, partnering with Account Executives, and refining prospecting approaches to support revenue growth.
Own the full sales cycle for complex SaaS deals with corporate accounts, building outbound pipeline, navigating multi-stakeholder buying groups, and closing $50k+ ACV opportunities.
Own the full sales cycle for complex SaaS deals with 300β2,500-employee companies, building outbound pipeline, navigating buying groups, and closing high-value opportunities.
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