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Operational Technology Specialist

🕒 yesterday
Operational Technology MaintenanceIT SupportNetwork SwitchesCCTV Systems
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📜 Description

  • Maintain network switches, CCTV cameras, passenger information equipment, workstations, and servers across client and internal systems.
  • Perform routine and preventive maintenance, diagnose faults, and provide remote or on-site support.
  • Provide on-call support as part of a roster and prepare client documentation, procedures, and help sheets.
  • Conduct server and security audits and document maintenance results accurately.
  • Design, review, test, and commission network and communications elements; support project implementation.
  • Identify maintenance risks and improvements to reduce downtime and improve equipment reliability.

🛠️ Requirements

  • Experience maintaining or providing IT support for network switches, CCTV cameras, passenger information equipment, workstations, and servers.
  • Knowledge of maintenance procedures and practices in the relevant industry.
  • Strong communication, analytical, troubleshooting, prioritization, and resource-management skills.
  • Knowledge of health and safety regulations and practices.
  • Bachelor’s degree in Engineering, IT, or a related field is advantageous but not essential.
  • Hold or be able to obtain a security licence for supported locations, including completing a Police Check.

✨ Benefits

  • & Recognition Program
  • Birthday Leave
  • Discounted health insurance with Medibank
  • Novated Leasing options
  • Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 1000+ other retailers
  • Access to our Employee Assistance Program
  • Wabtec's Digital Intelligence Signaling & Systems
Full job description

Company Description

Job Description

What are we offering you?

  • Training commensurate with experience
  • Rewards & Recognition Program
  • Birthday Leave
  • Discounted health insurance with Medibank
  • Novated Leasing options
  • Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 1000+ other retailers
  • Access to our Employee Assistance Program

 

Who will you be working with?

Wabtec’s Digital Intelligence Signaling & Systems team is a recognized industry leader in the successful delivery of complex integrated system projects. These projects involve signaling, train control, communications, and back-office solutions with a strong focus on project execution, schedule adherence, and customer satisfaction

 

Where is the position located?

This is a full-time permanent position, working 3 days in the office at our Banyo site. After the first few months the role will allow 2 days working from home. There will also be occasional day trips to the Gold Coast site. 


How will you make a difference? 

The OT Specialist will provide support on all maintenance projects in the company. The primary responsibility of the OT Specialist will be to conduct activities that ensure that all software and hardware is in good working order, meets safety and regulatory requirements, conduct preventive maintenance activities, and address any functional issues which arise. They will also work closely with clients to meet contractual requirements.

In addition, this role will support projects as required providing design input, implementation and testing and commissioning support.

 

 What will your typical day look like?

  • Maintain various equipment including network switches, CCTV cameras, passenger information equipment, workstations and servers across client and internal systems. 
  • Carry out routine maintenance on the various systems. 
  • Diagnose and troubleshoot system faults. 
  • Provide remote and/or in person preventative and routine maintenance. 
  • Provide on-call support as part of a roster. 
  • Prepare documentation, procedures manuals and help sheets for client systems and technologies. 
  • Perform server and security audits. 
  • Maintain high levels of accuracy and attention to detail when performing maintenance activities and documenting results. 
  • Manage time effectively and meet deadlines for maintenance activities. 
  • Adapt to changing circumstances and make decisions quickly and effectively. 
  • Design innovative solutions to maintenance challenges and improve maintenance processes. 
  • Can assist in identifying and managing risks associated with maintenance activities and make decisions to mitigate those risks. 
  • Design, test and commission network and communication elements. 
  • Review network and communication element designs. 

 

What do we want to know about you?

  • Bachelor's degree in Engineering, IT or a related field: Advantageous, however not essential. 
  • Experience in providing maintenance and/or IT support to similar assets: network switches, CCTV cameras, passenger information equipment, workstations and servers across client and internal systems 
  • Knowledge of maintenance procedures, practices, and techniques in the relevant industry. 
  • Excellent communication skills, including the ability to communicate effectively with technical and non-technical stakeholders. 
  • Ability to diagnose and resolve equipment faults and failures using analytical and troubleshooting skills. 
  • Ability to prioritize tasks, schedule maintenance activities, and manage resources effectively. 
  • Knowledge of health and safety regulations, procedures, and practices, and the ability to ensure compliance and promote a safe working environment. 
  • Ability to identify areas for improvement and implement changes to increase efficiency, reduce downtime, and improve equipment reliability. 
  • Holds / has the ability to obtain a security licence in all of locations the company provides on-call support (including Police Check). 

 

Applicants must have current working rights in Australia. Please note that visa sponsorship is not available for this position.

 

Successful candidates will be required to complete background and criminal history check.

 

We thank all applicants for their interest; each application will receive a response.

 

We do not accept unsolicited contact from recruitment agencies.

Qualifications

Additional Information

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.


We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.

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