🕒 4 days ago
Coordinate IT service ticket triage, dispatch, and follow-up across multiple boards, ensuring accurate routing, timely escalation, and clear communication with clients and internal teams.
ABACUS jobs
Automate all your work using this all-in-one AI platform. Our general purpose agent, Abacus AI Agent will create apps, videos, presentations and workflows
👥 51 - 200 employees🏢 Computer Software🌍 United States🚩 Founded 2019💰 Funding: Series C
17 open roles at ABACUS
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🕒 17 days ago
As a Support Engineer - Software, you will provide technical support for enterprise applications, troubleshoot complex issues, and collaborate with various teams to enhance customer satisfaction.
🕒 17 days ago
As a Senior Network Engineer, you will manage and optimize datacentre networks, lead client engagements, and provide technical support while ensuring high availability and performance.
🕒 19 days ago
The Enterprise Service Desk Engineer acts as a Tier 3 escalation point, managing complex technical issues and ensuring platform stability within a multi-tenant hosted infrastructure.
🕒 20 days ago
As a Cybersecurity Engineer, you will collaborate closely with Cybersecurity, Engineering, and Service teams to address escalated issues, manage SOC escalations, and support new security initiatives.
🕒 20 days ago
The Data Engineer develops and maintains data pipelines using Python and SQL Server, supporting data integration and operations within a modern Azure-based data platform.
🕒 20 days ago
As a Cybersecurity Analyst, you will work with various clients and platforms, managing alert escalations and incident handling while collaborating with security and engineering teams.
Escalation Engineer, Enterprise Service Desk
🕒 24 days ago
ABACUS👥 51 - 200 employees🏢 Computer Software
🕒 24 days ago
The Escalation Engineer serves as a senior Tier 3 technical authority, managing complex incidents and driving operational improvements for high-visibility clients.
🕒 24 days ago
As a Sr. Analyst for the Enterprise Service Desk, you'll lead IT support initiatives, resolve complex service tickets, and mentor team members to enhance client experiences.
Senior Engineer, Virtual Technology Management
🕒 28 days ago
ABACUS👥 51 - 200 employees🏢 Computer Software
🕒 28 days ago
The Virtual Technology Manager (VTM) serves as a strategic partner for clients in regulated industries, driving technology adoption and operational maturity while coordinating complex initiatives.
📅 Sep 17
As a Cloud Architect, you will design and implement scalable and secure cloud solutions while serving as a technical expert for clients and engineering teams.
📅 Sep 15
Provide first-line IT support by triaging, troubleshooting, and resolving client issues, documenting interactions, and escalating requests appropriately to deliver a consistent, high-quality service desk experience.
📅 Sep 10
You'll unify newly acquired companies into the Abacus technical environment by migrating Microsoft 365 tenants, consolidating file storage, and merging communication tools.
📅 Sep 8
The Manager, Client Technology Staging oversees the technical configuration and optimization of systems for automated computer deployments and user lifecycle processes.
📅 Sep 2
As the Project Manager of Incident Response, you will lead client-facing projects, ensuring successful deliverables and effective communication with stakeholders.
📅 Aug 21
As a Billing Coordinator, you will ensure accurate invoicing, collaborate with teams, and drive process improvements in a dynamic IT services environment.
📅 Aug 12
As a Sr. Analyst for the Enterprise Service Desk, you'll lead the implementation of cloud environments and telephony systems while enhancing client experiences and mentoring team members.
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