🕒 3 days ago
Oversee and maintain enterprise IT infrastructure, including Windows and Linux systems, virtualization, security, and disaster recovery, while coordinating service providers and leading a direct report.
Amazon Connect engineer - IVR/VRU - (100% Remote only W2 profiles)
📅 Aug 12
Amazon ConnectAWS LambdaAmazon DynamodbAmazon API Gateway
📜 Description
- Design and implement IVR/VRU solutions using Amazon Connect.
- Manage inbound and outbound voice call workflows.
- Orchestrate contact routing and call flows.
- Troubleshoot voice application issues.
- Utilize AWS services for effective voice application development.
🛠️ Requirements
- Proficient in AWS services including Amazon Connect and AWS Lambda.
- Experience with IVR/VRU design and implementation.
- Strong programming skills in Python and/or Node.js.
- Familiarity with RESTful API development and JSON.
- Knowledge of CI/CD pipelines and Infrastructure as Code (IaC).
Full job description
Company Description
We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of thustry trends and technologies.
Job Description
Required Skills
AWS Services
• Amazon Connect
• Amazon Pinpoint
• AWS Lambda
• Amazon DynamoDB
• Amazon API Gateway
• Amazon SQS
• Amazon SNS
• Amazon EventBridge
• AWS IAM
• Amazon CloudWatch
• AWS Secrets Manager
• AWS Step Functions (preferred)
• AWS CloudFormation, AWS CDK, or Terraform
Voice & Contact Center
• Amazon Connect Contact Flows
• IVR/VRU design and implementation
• Inbound and outbound voice call workflows
• Contact routing and call flow orchestration
• Voice application troubleshooting
• Programming
• Python and/or Node.js
• RESTful API development
• JSON
• AWS SDK
Development & DevOps
• Git
• CI/CD pipelines
• Infrastructure as Code (IaC)
• Experience using AI-assisted development tools such as Devin AI.
Regards,
Mohammed ilyas,
PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
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