Director, Implementation Success
Leads the Perioperative Care Coordination implementation team, owning complex healthcare technology deployments, client outcomes, and scalable delivery practices that accelerate time-to-value and measurable ROI.
Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare.
One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply even if they don't think they meet some expectations of the role.
About the role
Two Chairs is seeking a highly strategic and operational Client Solutions Director to join our Growth organization. This role will 1) guide client and internal functional teams through the health plan implementation process, from early in the sales cycle through an initial launch period, and 2) partner on solutions initiatives across clients.
The ideal candidate for this role is organized, proactive, has an understanding of all stages of a health plan relationship, comfortable leading client conversations, and skilled at building relationships both internally and externally. You have great project management skills, are effective at working cross-functionally, and are able to influence without authority. Lastly, you’re a creative problem solver and effective at reaching agreement through negotiation.
Impact and Success Indicators
The offer range is dependent on qualifications and experience. New hires can reasonably expect an offer between $160,000 and $180,000 base salary, plus a bonus based on growth and key objectives.
Additional perks and benefits:
Outreach Notice to Applicants
We are thrilled that you’re interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward.
If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you.
All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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