π 13 days ago
Leads the Customer Success team and enterprise client portfolio, owning retention and expansion while driving product adoption, resolving escalations, and helping health systems realize measurable financial value.
Leads the Customer Success team and enterprise client portfolio, owning retention and expansion while driving product adoption, resolving escalations, and helping health systems realize measurable financial value.
Leads enterprise healthcare client implementations from kickoff through go-live, owning technical configuration, integrations, workflow validation, and early ROI while building and coaching the implementation team.
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