Customer Success Manager - French Speaker
Partner with strategic customers to improve operational outcomes using an IoT platform, developing success plans, leading business reviews and workshops, and coordinating with cross-functional teams.
π **WE ARE HIRING: Full-Time Sorani Interpreters (Work From Home)** π
Are you looking for a rewarding remote career where you can utilize your native language skills?
We are looking for ** Sorani interpreters** to join our team on a full-time contract basis!
**Languages Required:**
π»π³ Vietnamese
πΉπ Thai
π°π Khmer (Cambodian)
π **Role Details**
**Position:** Full-Time Interpreter (Sorani β English)
**Location:** 100% Work From Home
(Open to candidates residing in π²πΎ Malaysia, πΉπ Thailand, π»π³ Vietnam & π°π Cambodia)
**Contract:** 12-Month Contract (Renewable based on performance)
β° **Working Hours & Operations**
**Working Days:** 5β6 days per week
**Working Hours:** Rotational Night Shift (Malaysia Time)
Shift starts may be scheduled anytime between:
β’ 8:00 PM
β’ 9:00 PM
β’ 10:00 PM
β’ 11:00 PM
β’ 12:00 AM
*Shift schedules are assigned by the operations team and must be followed.*
π **Training**
β’ First 3 weeks: Day Shift
β’ Next 4 weeks: Night Shift
π― **Job Responsibilities**
β’ Interpret conversations between Sorani and English.
β’ Provide accurate verbal interpretation across various industries such as healthcare, banking, insurance, education, customer service, and more.
β’ Translate questions, responses, explanations, and discussions clearly and accurately.
β’ Complete daily activity logs and required documentation.
β’ Maintain confidentiality and comply with professional ethics and standards.
β οΈ **Please note:** Some interpretation assignments may involve sensitive topics, so strong emotional resilience and professionalism are essential.
π **Hiring Process**
1. Pre-Assessment
2. English Assessment (AMCAT)
3. Native Language Assessment (eLPT)
4. Training (7 Weeks)
5. Start Operations
Requirements
π» **Job Requirements**
β Stable Fiber Optic or Cable Internet (No Mobile Data or Broadband)
* Download Speed: Above 5 Mbps
* Upload Speed: Above 3 Mbps
* Ping: Below 50 ms
* Jitter: Below 30 ms
β Personal Laptop/MacBook/Chromebook with Webcam
* Windows 11 (Version 23H2)
* macOS 12 or above
* ChromeOS (Latest Version)
* Updated antivirus and browser (No Kaspersky)
β Personal Mobile Phone (Backup Device)
* Android 13 or above
* iOS 16 or above
* *No Huawei devices, Samsung A Series, iPad/tablets, or iPhone 6 and below*
Benefits
π° **Salary & Package**
**Monthly Salary:** Starting from **RM4,800**
**Overtime:** RM30 per hour (subject to Team Leader approval)
Partner with strategic customers to improve operational outcomes using an IoT platform, developing success plans, leading business reviews and workshops, and coordinating with cross-functional teams.
AcompaΓ±a a clientes de Nivimu, una soluciΓ³n SaaS de gestiΓ³n de Recursos Humanos, mediante onboarding, formaciΓ³n y soporte funcional, impulsando la adopciΓ³n del producto y relaciones de confianza a largo plazo.
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