Senior Strategic Account Manager

About Transmit Security

Transmit Security protects large enterprises from fraud and identity attacks. Our platform spans Mosaic (SaaS identity and fraud orchestration), FlexID (on-prem IAM), standalone fraud prevention and detection, and Agentic Trust, which secures AI agents that act on behalf of customers. Our technology is recognized by analysts, and our buyers are CISOs, fraud and financial crime leaders, and identity and digital channel owners. The product is ahead of the brand.

About the role

Own the commercial relationships with a focused portfolio of up to five major financial services customers across EMEA. Your priority will be to protect existing revenue, secure renewals, and grow these relationships through cross-sell and upsell opportunities.

You will build on established customer relationships, develop executive sponsorship, and uncover opportunities across business units and geographies. This role combines long-term account development with direct responsibility for negotiating and closing renewals and expansion business. Based in London, you will visit customer offices in the UK and internationally.

Location: Remote - London, UK

What you will do

• Own renewal and expansion sales for your named accounts, taking responsibility for revenue retention and account growth.
• Develop and execute strategic account plans covering renewal milestones, stakeholder relationships, customer priorities, retention risks, and expansion opportunities.
• Build trusted relationships with executive sponsors and stakeholders across business, technology, security, and procurement teams, extending engagement across customer divisions and global offices.
• Identify and lead complex cross-sell and upsell opportunities, typically valued at $500K or more, from qualification and business case development through negotiation and close.
• Own expansion pipeline development and progression, coordinating internal resources to uncover opportunities and advance customer decisions.
• Partner with technical and customer-facing teams to demonstrate business value, address risks to renewal, and ensure customer commitments are understood and supported.
• Lead commercial discussions and coordinate internal stakeholders through proposals, procurement, contract negotiations, and renewal execution.
• Maintain accurate opportunity records, renewal timelines, and revenue forecasts; communicate account progress, risks, and support needs.
• Represent customer priorities internally, sharing insights with Product, Support, and Sales to strengthen customer outcomes and identify future growth opportunities.

What you will bring

• 8+ years of enterprise software sales or strategic account management experience, with direct responsibility for renewals and expansion revenue.
• A demonstrated record of retaining and growing major enterprise accounts, supported by measurable renewal, expansion, and sales target results.
• Experience managing relationships with large banks or similarly complex financial services organizations, navigating multiple business units, buying groups, and procurement processes.
• Proven ability to lead complex commercial negotiations and close substantial cross-sell and upsell opportunities.
• Strong account planning and relationship development skills, including building executive sponsorship and engaging stakeholders across functions and geographies.
• The commercial judgment and initiative to identify opportunities, build pipeline, and progress deals while coordinating internal resources.
• Clear communication and presentation skills, with the ability to connect technical solutions to customer business priorities and measurable value.
• A collaborative approach, personal accountability, and the ability to maintain momentum through complex sales cycles.

Preferred experience

Experience selling cybersecurity, identity security, fraud prevention, or related enterprise technology solutions into financial services organizations.

Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

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