Global Services Operations Analyst
Own the rollout and optimization of a global PSA platform while improving services workflows, reporting, and operational processes to help Global Services scale and make data-informed decisions.
Own the rollout and optimization of a global PSA platform while improving services workflows, reporting, and operational processes to help Global Services scale and make data-informed decisions.
Own and evolve AWS platform infrastructure, designing and maintaining reliable, secure systems that help engineering teams ship effectively across Kubernetes, infrastructure as code, networking, and identity management.
Own and deliver Java full-stack product features, from requirements and solution design through implementation, while improving existing modules and resolving complex customer issues.
Own sales operations strategy, planning, forecasting, analytics, and systems for Corporate and Public Sector segments, advising sales leadership and connecting pre- and post-sale processes.
Own Sales Operations strategy and execution for International and Channel segments, leading planning, forecasting, analytics, systems improvements, and a growing team while partnering with senior sales leaders.
Own the marketing and GTM analytics foundation, from data pipelines and governed models to attribution, dashboards, and AI-ready insights that guide planning, pipeline, and growth decisions.
Leads global Sales and Customer Success Operations, building teams and scalable processes while owning forecasting, incentives, renewals, analytics, and GTM tooling to drive ARR growth, retention, and expansion.
Build enterprise talent and leadership programs, shape organizational design and change, and deploy responsible AI-driven talent practices to strengthen leadership capability, succession, and internal development globally.
Own growth across the VAR partner ecosystem by developing distribution channels, driving partner-led revenue, building a predictable pipeline, and aligning teams to deliver strong partner and customer outcomes.
Leads international sales strategy and revenue across the UK and EMEA, scaling midmarket and enterprise motions, developing emerging markets, and guiding regional sales leaders and commercial performance.
Own and improve marketing operations across campaign execution, automation, ABM, and analytics, partnering with marketing, sales, and revenue teams to streamline workflows and drive measurable results.
Architect, build, and maintain a next-generation AWS cloud platform, ensuring reliability, security, and operational excellence while leveraging deep technical expertise.
Lead and develop a distributed ML engineering team, owning production delivery and operations for AI services while shaping Cortexโs technical direction, model deployment practices, and AI-assisted engineering workflows.
Design, build, and operate petabyte-scale distributed data platforms across hundreds of clusters, owning complex initiatives that improve infrastructure reliability, scalability, security, and automation.
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