Guide customers through student move-in, move-out, storage, and shipping services by handling inbound leads, providing estimates, supporting online bookings, and promoting upgrades and referrals.
Inbound Sales Specialist (B2C)
π Description
- Manage 500+ hot leads daily across Facebook, Instagram, WhatsApp, and Telegram.
- Convert marketing leads into verified users and support successful onboarding and activation.
- Guide users through registration, verification, and initial setup while communicating the project's value and expectations.
- Improve onboarding conversion rates and reduce funnel drop-offs.
- Address user blockers and coordinate with internal teams to improve conversion efficiency and user quality.
π οΈ Requirements
- Spanish native or at least C2, English B1+
- Ability to work with big loads of leads daily in various social media channels
- Excellent communication and interpersonal skills, with the ability to build trust
- Results-driven mindset with a focus on conversion, retention, and performance
- Ability to work independently and comfortable working in a fast-pace &
- Pro-active approach with the desire to contribute to the project
Full job description
We are seeking proactive and results-driven talents to support our global expansion by
acquiring and managing high-quality users.
This role focuses on identifying, engaging, and converting individuals into verified,
active users in the project, while maintaining long-term engagement and performance.
Key Responsibilities:
Work with 500+ hot leads daily communicating in various channels (Facebook,
Instagram, Whatsapp, Telegram)
Convert hot leads from marketing team into verified users, ensuring successful
onboarding and activation
Build trust with potential users and guide them through the registration,
verification, and initial setup flows
Clearly communicate projectβs value, benefits, and expectations
Optimize the onboarding journey by improving conversion rates and minimizing
drop-offs across the funnel
Ensure users are consistently contactable and responsive, addressing any
blockers in a timely manner
Work closely with internal teams to improve conversion efficiency and user
quality
Requirements:
Spanish native or at least C2, English B1+
Ability to work with big loads of leads daily in various social media channels
Excellent communication and interpersonal skills, with the ability to build trust
and influence users effectively
Results-driven mindset with a focus on conversion, retention, and performance
metrics
Ability to work independently and comfortable working in a fast-pace &
target-driven environment
Pro-active approach with the desire to contribute to the project
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Guide customers through student moving, storage, and shipping services by handling inbound leads, making proactive sales calls, preparing estimates, supporting online bookings, and promoting upgrades and referrals.
Guide customers through student moving, storage, and shipping services by handling inbound leads, making proactive sales calls, preparing estimates, and helping customers complete bookings.
