In this role, you will engage directly with international stakeholders to translate complex business requirements into technical design specifications, designing and maintaining fault-tolerant Salesforce Flows and scalable security architectures. Going beyond standard administration, you will actively configure and tune Salesforce AI systems, perform complex data transformations, and leverage your foundational Apex literacy to independently troubleshoot issues using system debug logs. Ultimately, you will apply a strong understanding of architectural boundaries to determine when solutions require modular, declarative automation versus custom code, ensuring robust, prompt-driven, and highly secure workflows across the enterprise.
Expertise in Flow Builder, AI system configuration, Data Security, and declarative troubleshooting. Verifiable experience configuring AI systems and understanding sharing architecture, OWDs, and complex permission sets.
Excellent oral and written skills to drive ticket momentum and explain technical limits to non-technical teams. Proven ability to provide unprompted ETA updates and set clear expectations, preventing stakeholder escalations.
High ability to context-switch and manage multiple tasks in a fast-paced environment. Strong ability to balance ongoing feature projects with urgent, high-priority Kanban support tickets while consistently delivering quality work on time.
Foundational Salesforce platform knowledge and ongoing learning. Practical experience heavily outweighs certifications, but Salesforce Admin or Platform App Builder is preferred.
Build and maintain AI-first go-to-market systems spanning lead generation, customer support, and customer success, improving automation, data quality, reporting, and the workflows that drive revenue and retention.
As a Salesforce Administrator, you will manage the Salesforce platform, ensuring data quality, user setup, and automation while supporting internal teams with projects and integrations.
Administer and scale Salesforce by translating business workflows into automations, validations, and secure configurations, while reducing technical debt and supporting rapid market launches across internal teams.
Administer and improve Salesforce and connected applications by resolving technical issues, configuring declarative automation, delivering tested platform changes, and supporting users and engineering teams.
Provide hands-on support and administration across Salesforce and connected applications, resolving complex issues, configuring declarative automation, and delivering tested platform improvements with users and engineering teams.
