Own technical client onboarding for a digital banking platform, configuring features, supporting data conversions, and building customizations while resolving issues from implementation kickoff through production launch.
Integrations Engineer
📜 Description
- Serve as the primary integrations contact for partners and an escalation resource for internal teams.
- Plan and deploy integration specifications using internal tools, collaborating with R&D on complex releases.
- Investigate operational issues with Data Operations to improve integration stability.
- Work with Support to distinguish integration issues from client implementation errors.
- Maintain partner-specific Knowledge Base information and help develop the Integration team's capabilities.
🛠️ Requirements
- B.Tech, B.Sc, B.E, or equivalent practical experience.
- 4+ years in an external-facing technical role, such as technical account management, customer success, support, solutions engineering, or professional services.
- 2+ years working with mobile or online advertising technology and knowledge of the digital advertising ecosystem.
- Experience with HTTP tracing and debugging tools, testing endpoints, APIs, and API testing tools such as Postman.
- Ability to read code in a common programming language and use SQL to gather insights from database structures.
- Excellent project management skills and ability to learn complex concepts independently.
- Fluency in Portuguese and English.
Full job description
About Singular
Singular is the next-gen attribution and marketing analytics platform, giving marketers actionable insights from previously siloed data. By collecting, aggregating and normalizing upper-funnel campaign marketing data from thousands of channels and connecting it to lower-funnel attribution data, marketers can measure ROI from every touchpoint across all their activities and optimize to the most granular level.
Singular has offices in San Francisco, Tel Aviv, Seoul, London, Berlin, Beijing and Bangalore. We have raised $50M from Norwest Venture Partners, General Catalyst, Thomvest Ventures, Method Capital, Translink Capital and Telstra Ventures. Our business and team are scaling, and we are looking for ambitious, eager, creative and innovative individuals to join us and help us reach the next level.
We have great customers, including leading companies like EA, Zynga, WB Games, Rovio, Lyft, Instacart, Airbnb, DraftKings and Linkedin, backed by an amazing product and a strong team. This offers you a unique opportunity to join a team making an impact for businesses worldwide.
The role
We are searching for an experienced Adtech professional, who brings depth to our Integrations team. Integrations are one of the key elements of our product offering. We want you to be one of our technical POC’s both internally, and externally for all matters integrations related. You will be working with new partners to expand the Singular ecosystem, whilst working on improving and maintaining our existing integrations. You will need to have an exceptional technical and solutions oriented attitude. A focus on optimizing processes along with reducing the time from the initial request to implementation of integrations are key to success in this role.
What you will do
Serve as a primary Integrations contact for Singular's partners, and Integrations escalation resource for our internal teams.
Prepare project/specification plans for integration requests, and deploy them using internal tools. You’ll work with R&D for releasing more complex specifications.
Investigate operations issues alongside Data Operations to improve integration stability.
Work closely with Support to identify integration issues vs client implementation errors.
Improve our Knowledge Base with Partner specific information.
Play a significant role in the growth and development of the Integration team's competency.
What you will need
B.Tech/B.Sc/B.E or equivalent practical experience.
4+ years working in an external-facing technical role, (i.e. Technical Account Management or Customer Success / Support/Solutions Engineering / Professional Services Consultant, etc).
2+ years working with mobile / online advertising technology and a general knowledge of the digital advertising ecosystem
Knowledge using HTTP trace/debugging tools, and setting up testing endpoints for debugging network calls, (i.e. Google DevTools, Charles, Fiddler, etc).
Experience working with APIs. You'll be using API testing tools, (e.g. Postman, etc) to create integration specifications
Can read code in any common programming language, e.g. Python, JavaScript, PHP, etc.
Understand database structures and can use SQL to gather insights.
Excellent project management skills are a must to work effectively with our cross-functional teams
Self-starter – able to come up to speed on complex, challenging concepts with minimal assistance
Portuguese and English fluency
Advantages
Experience in Mobile App Advertising
Experience working with tools like JIRA, Confluence, GitHub, Zendesk.
Knowledge of Android/ iOS SDK’s and their usage.
As a proud equal opportunity employer, we're committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We don't just accept difference - we celebrate you being who you are for the benefit of our employees, our products, and our community.
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