🕒 yesterday
Build and improve authentication, permissions, and authorization experiences across the product, owning complex full-stack projects from conception to deployment with a focus on security, usability, quality, and performance.
Amazon Connect Fullstack Developer
📅 Sep 16, 2025
Amazon ConnectAWSPythonNode.js
📜 Description
- Design and enhance Amazon Connect call and chat flows using Lambda, Lex, and third-party integrations.
- Build backend services in Python or Node.js and agent or customer interfaces in React.
- Integrate Amazon Connect solutions with AWS services and external systems such as CRMs.
- Create and execute manual tests for contact flows, APIs, and front-end applications; track and resolve defects.
- Contribute to Terraform infrastructure deployments and GitLab CI/CD pipelines.
- Provide production support, monitor system health, troubleshoot incidents, and document fixes and best practices.
🛠️ Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 3–6 years of professional experience in software development and testing.
- At least 2+ years of hands-on AWS experience delivering Amazon Connect solutions.
- Strong debugging, problem-solving, and collaboration skills.
- Ability to balance security, cost-effectiveness, and scalability in solution design.
- Experience providing production support or on-call responsibilities preferred
- Amazon Connect: Contact flow design, Lambda/API integrations, Lex, Q in Connect, Evaluations.
- AWS Cloud: Lambda, API Gateway, Lex, DynamoDB, S3, IAM, CloudWatch, CloudFormation, Q in Connect, Kinesis, Secrets Manager, CloudFront.
- Python: Backend services for Lambda.
- NodeJs: Backend services for Lambda.
✨ Benefits
- Competitive salary
- Strong insurance package
- Learning and development resources
Full job description
Position Overview:
We are seeking a Mid-Level Software Development and Testing Engineer with strong experience in Amazon Connect and AWS. The ideal candidate will be skilled in full-stack development (Python, React) and also capable of performing manual testing to validate end-to-end contact center flows. Additionally, this role requires providing support and maintenance for deployed solutions.
ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.
We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.
Job Responsibilities:
Basic Qualifications:
Preferred Qualifications:
Similar jobs
Search more Full Stack Engineer jobs
Desenvolvedor FullStack - Pleno
🕒 2 days ago
FCamara👥 501 - 1000 employees🏢 Information Technology And Services
🕒 2 days ago
Desenvolve e mantém aplicações full stack com Java, Spring Boot e Angular, projetando APIs e integrações e contribuindo para a qualidade, arquitetura e estabilidade das soluções.
🕒 2 days ago
Build and ship end-to-end features for an AI neobank, spanning frontend, backend, APIs, databases, internal tools, and customer workflows, while owning production support and continuous improvement.
🕒 2 days ago
Build and ship end-to-end features for an AI neobank, working across frontend, backend, APIs, databases, internal tools, and customer workflows while improving products after release.
🕒 2 days ago
Build and ship end-to-end features for an AI neobank, spanning frontend, backend, APIs, databases, internal tools, and customer workflows, while owning production support and continuous improvement.