Build agent-driven and retrieval-augmented AI systems for legal work, improve LLM quality through fine-tuning and evaluation, and develop scalable search and document-processing pipelines.
Senior Dynamics 365 Customer Service and Power Platform Solution Developer | SEB, Vilnius
📜 Description
- Advance Dynamics 365 CRM and Power Platform functionalities.
- Utilize problem-solving skills to address challenges.
- Increase productivity and efficiency for client-facing teams.
- Innovate and adopt the latest Microsoft platform features.
🛠️ Requirements
- Minimum 3-4 years of experience with Dynamics 365 Customer Service and Power Platform
- Experience with Copilot in Customer Service is a big advantage
- Proven track record of creative and strong analytical skills in bridging client needs with technical solutions
- Excellent communication skills and fluency in English; proficiency in one of the Scandinavian languages is a plus.
✨ Benefits
- Innovative company at the forefront of technology
- Challenging, cutting-edge work
- Extensive training and learning opportunities
- Work-life balance
Full job description
Would you like to leverage cutting edge Dynamics 365 and Copilot functionality and bring CRM to the next level in the bank? Then join us!
With technology as our driving force, we provide world-class services to SEB group customers and business divisions in 20 sites worldwide. With us, you'll be part of a dedicated team of over 2800 employees who constantly work towards improving business development and growth. Do you want to work at the interface between ground-breaking technology and a world of financial flows? Welcome to SEB Global Services!
About the role:
As a Dynamics 365 Customer Service and Power Platform solution developer you will be part of international team advancing Dynamics 365 CRM, Power Platform and Copilot. By using strong problem-solving abilities and a proactive approach you will play a key role in addressing challenges and increasing client-facing teams productivity and efficiency in Business Services and Corporate, Investment Banking (CIB) at SEB. At the same time you will have enough room to innovate, experiment, try out and adopt the latest features of the Microsoft platform.
To thrive in this role, we believe you have:
-
Minimum 3-4 years of experience with Dynamics 365 Customer Service and Power Platform
-
Experience with Copilot in Customer Service is a big advantage
-
Proven track record of creative and strong analytical skills in bridging client needs with technical solutions
-
Excellent communication skills and fluency in English; proficiency in one of the Scandinavian languages is a plus.
What we offer:
-
Innovative company at the forefront of technology
-
Challenging, cutting-edge work
-
Extensive training and learning opportunities
-
Work-life balance
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