Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role
We're hiring a Trainers Team Lead to run and grow our team of sales trainers and field collector trainers in a fast-growing fintech company. You make sure our field teams get consistent, high-quality training, delivered on time, even as products and priorities change quickly.
You plan trainer capacity, manage workload, develop trainers' skills, and own the quality of training delivery and materials, improving them continuously through feedback and business performance data. The role sits within Partners & Distribution.
What you will do
1. Resource planning
Own a clear, transparent system for tracking trainer workload
Manage workload and plan training schedules
Take on the more complex training tickets yourself
2. Trainer team leadership
Hire and onboard trainers: define the profile of the trainer we need and spot the skills the team lacks, rather than just hiring someone to run sessions
Develop trainers' competencies, including facilitation skills and the ability to create learning materials to a set standard
Support team members while holding them accountable for quality and results
Coach trainers and subject matter experts, and align learning priorities with operational performance gaps
3. Delivery excellence
Standardize facilitation practices and monitor consistency across trainers
Ensure high-quality training delivery
Own the training tickets and make sure SLAs are met
Run needs analysis and post-training effectiveness reviews
4. Training materials quality control
Turn methodology into everyday practice and align trainers with new programs and updates
Keep training materials current and controlled, together with quality, HR and operations
What we are looking for
At least 3 years of experience in sales training, including at least 1 year managing or supervising trainers
Experience in fintech, banking, consumer lending, insurance, or another business with a high-volume sales operation
Hands-on experience in adult learning: training delivery, coaching, skills assessment, and curriculum development
Strong facilitation skills and a clear view of what good training delivery looks like
Understanding of the sales process and employees' learning needs across onboarding, ramp-up, and ongoing development
Comfort in a high-paced, fast-changing environment: you reprioritize quickly, decide with incomplete information, and keep quality high under tight deadlines
Fluency in English and Tagalog for training delivery, feedback, and material development
Who you will work with
Business leaders in Partners & Distribution, Quality, HR, and Operations, plus the sales and field collector teams your trainers serve.
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