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SME Business Loans Telesales Officer

πŸ•’ 3 days ago
SME Cash LoansSME LendingSalesLead Generation
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πŸ“œ Description

  • Source, acquire, and onboard SME clients for cash loan products.
  • Manage the sales cycle, including lead generation, client meetings, loan structuring, documentation, and disbursement.
  • Meet monthly and quarterly sales targets.
  • Build relationships with SME owners and referral partners.
  • Coordinate with Credit, Risk, and Operations to support loan processing and compliance with bank policies and BSP regulations.
  • Monitor client portfolio quality, support collections when needed, track market and competitor trends, and maintain CRM records and sales reports.

πŸ› οΈ Requirements

  • At least 1 year of experience selling SME cash loans in a bank in the Philippines
  • Proven track record of achieving sales targets
  • Excellent spoken and written English and Tagalog
  • Strong communication, negotiation, and relationship-building skills
  • Ability to adapt quickly to change and perform well in a fast-paced environment
  • Good understanding of SME lending, credit assessment basics, and KYC/AML requirements
  • Self-motivated, results-driven, and able to work independently
Full job description

SME Business Loans Telesales Officer

Responsibilities

  • Make outbound calls to SME owners from databases and prospect lists to generate new loan applications

  • Handle inbound leads and referral agent leads promptly and identify the client’s loan needs

  • Pre-qualify clients against basic criteria (business type, location, monthly revenue, years in operation)

  • Explain loan terms clearly and handle common objections

  • Coordinate with Credit and Operations so applications move from submission to disbursement quickly

  • Follow up with approved clients until signing and disbursement, including issuing PDCs or opening a checking account if needed

  • Log every call, status and next step accurately in the CRM

  • Meet daily and monthly targets for calls, qualified applications and disbursed amount

  • Share client feedback and objections with the team to help improve scripts and the process


    Requirements

  • At least 1 year of experience selling SME cash loans in a bank in the Philippines

  • Proven track record of achieving sales targets

  • Excellent spoken and written English and Tagalog

  • Strong communication, negotiation, and relationship-building skills

  • Ability to adapt quickly to change and perform well in a fast-paced environment

  • Good understanding of SME lending, credit assessment basics, and KYC/AML requirements

  • Self-motivated, results-driven, and able to work independently

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