Own the architecture and technical direction of a new brands product, shaping Python services and their integration with Manychat while improving reliability, performance, and campaign analytics.
Staff Software Engineer, Backend
📜 Description
- Design and build scalable, resilient distributed services using Python and FastAPI.
- Own technical direction for the team’s domain and improve system performance and reliability.
- Set engineering practices for testing, monitoring, observability, and performance optimization.
- Define technical roadmaps and turn complex problems into clear project plans and deliverables.
- Mentor engineers and lead cross-functional technical efforts with product, design, and adjacent teams.
- Participate in on-call rotations for production systems.
🛠️ Requirements
- 7 - 10+ years of software engineering experience, including experience in roles involving technical leadership
- Experience architecting, designing and building scalable web applications and distributed systems
- Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog
- Proven track record of scaling complex, data-intensive backend systems through rapid growth (ideally in a mid-to-late stage startup environment), ensuring high performance and availability
- Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems
- Strong sense of ownership, with the ability to understand and break down complex problem spaces into technical roadmaps
- Demonstrated ability to mentor engineers, foster collaboration, and set technical direction
- Experience in telehealth or other highly regulated industries
- Experience with decoupling monolithic applications into distributed asynchronous services
✨ Benefits
- Full medical
- Dental
- Vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Counseling
Full job description
Join Tech @ Ro to build the future of healthcare, from the ground up!
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.
We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn’t just a function… It's core to how we deliver care. We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
…and we’re just getting started.
As part of Tech @ Ro, you’ll work on systems that operate at scale, with an opportunity to:
- Solve complex, high-concurrency problems across a full-stack platform
- Build and ship quickly with tight feedback loops and real-world impact
- Own systems end-to-end, from architecture to production performance
- Work alongside experienced operators, technical leaders, and clinicians
- Help define how modern healthcare should be delivered
We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it.
If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.
What You’ll Do
What You’ll Bring to the Team
Bonus Skills
We’ve Got You Covered
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