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Intake Specialist/Recruiter

πŸ“… Sep 15
Client Intake CoordinationRecruitmentCustomer SuccessCandidate Sourcing
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πŸ“œ Description

  • Manage client intake and respond professionally to new inquiries.
  • Collect, review, and organize client documentation.
  • Coordinate service initiation, scheduling, and internal communication.
  • Follow up with clients to support satisfaction and customer success.
  • Source, screen, and coordinate candidates; schedule interviews and communicate throughout hiring.
  • Support new-hire onboarding and maintain client and candidate pipelines and workflows in Monday.com or similar tools.

πŸ› οΈ Requirements

  • Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA)
  • Strong communication and interpersonal skills
  • Ability to manage both client-facing and recruitment responsibilities
  • Highly organized with strong attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Experience with Monday.com or similar CRM/project management tools (preferred)
  • Customer-focused mindset with a commitment to service excellence
  • Strong problem-solving and administrative skills

✨ Benefits

  • Comfortable working U.S. hours
  • Remote work from home
Full job description

Job Opening: Intake & Recruiter

Location: Remote (Working US Hours - 9am-5pm EST)
Type: Full-Time

Salary: Paid in South African Rands (ZAR)

Key Responsibilities

  • Manage the full client intake process, ensuring a smooth and positive experience
  • Act as the first point of contact for new client inquiries, providing timely and professional communication
  • Collect, review, and organize client documentation accurately
  • Coordinate service initiation, including scheduling and internal team communication
  • Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success
  • Support recruitment efforts, including sourcing, screening, and coordinating candidates
  • Schedule interviews and manage candidate communication throughout the hiring process
  • Assist with onboarding of new hires
  • Maintain and update candidate and client pipelines using systems such as Monday.com
  • Track and manage workflows for both intake and recruitment functions
  • Collaborate with internal teams to ensure staffing and client needs are met efficiently

Requirements

  • Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA)
  • Strong communication and interpersonal skills
  • Ability to manage both client-facing and recruitment responsibilities
  • Highly organized with strong attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Experience with Monday.com or similar CRM/project management tools (preferred)
  • Customer-focused mindset with a commitment to service excellence
  • Strong problem-solving and administrative skills

Benefits

  1. Comfortable working U.S. hours
  2. Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

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