Supports onboarding, service delivery, and renewals for a portfolio of small-group benefit accounts, building client and broker relationships while resolving routine issues and coordinating internal teams.
Intern Account Manager
📜 Description
- Re-engage, onboard, and support existing travel agency partners.
- Monitor partner activity and analyze business metrics to identify growth opportunities.
- Respond to partner requests and help improve the partner experience.
- Research the market and benchmark competitors to identify trends and best practices.
- Collaborate with internal teams on platform development and business growth.
- Prepare reports, presentations, and recommendations for strategic decisions.
🛠️ Requirements
- Strong communication and interpersonal skills, with the ability to collaborate effectively in a team;
- Basic analytical abilities and an interest in making data-driven decisions;
- Excellent organizational skills and attention to detail;
- Proactive mindset, curiosity, and a willingness to learn new digital tools and technologies;
- Interest in B2B business models, online platforms, and digital transformation;
- Advanced English; additional languages are a plus.
✨ Benefits
- This is a remote, full-time opportunity with fixed hours from 09:00 to 18:00, Monday through Friday. Candidates must be based in Istanbul;
- Ambitious and supportive team who love what they do, appreciate each other, and grow together;
- Internal programs for adaptation and training, development of soft skills, and leadership abilities;
- Partial compensation for participating in external training and conferences;
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
- Corporate prices on hotels and travel services;
- MyTime Day Off - an extra non-working day without loss of compensation.
Full job description
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
We are looking for a B2A Intern to join our Commercial Team in Istanbul.
This is a full-time remote position open to candidates residing in Istanbul.
Job Responsibilities:
- Assist in re-engaging, onboarding, and supporting existing business partners (travel agencies);
- Monitor partner activity on the platform and analyze key business metrics to identify growth opportunities;
- Support partner-related requests and help improve the overall partner experience;
- Conduct market research and competitor benchmarking to identify industry trends and best practices;
- Collaborate with internal team members to support platform development and business growth;
- Prepare reports, presentations, and recommendations to support strategic decision-making.
Requirements
- Strong communication and interpersonal skills, with the ability to collaborate effectively in a team;
- Basic analytical abilities and an interest in making data-driven decisions;
- Excellent organizational skills and attention to detail;
- Proactive mindset, curiosity, and a willingness to learn new digital tools and technologies;
- Interest in B2B business models, online platforms, and digital transformation;
- Advanced English; additional languages are a plus.
Benefits
- This is a remote, full-time opportunity with fixed hours from 09:00 to 18:00, Monday through Friday. Candidates must be based in Istanbul;
- Ambitious and supportive team who love what they do, appreciate each other, and grow together;
- Internal programs for adaptation and training, development of soft skills, and leadership abilities;
- Partial compensation for participating in external training and conferences;
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
- Corporate prices on hotels and travel services;
- MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/
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